This article provides instructions for upgrading your Rackspace Email users
to Rackspace Email Plus. For more information about Rackspace Email Plus, see
Rackspace Email Plus featuring Cloud Drive.
- Applies to: Administrator
- Difficulty: Easy
- Time needed: 15 minutes
- Tools required: Cloud Office Control Panel access
For more information about prerequisite terminology, see
Cloud Office support terminology.
Rackspace Email Plus offers more storage and versatility than Rackspace Email.
The following table provides a comparison of Rackspace Email and Rackspace Email
|Feature||Rackspace Email||Rackspace Email Plus|
|Syncs to mail client|
|Syncs to mobile device||✓ Mail |
|30GB Cloud Drive storage||✓|
|Desktop file synchronization||✓|
|Online document and spreadsheet editors||✓|
Log in to the Cloud Office Control Panel.
In the Rackspace Email section, click Rackspace Email Plus.
If you have multiple domains, select the domain for which you want to upgrade.
Note: This upgrade applies to the entire domain. You cannot upgrade
After selecting the domain you want to upgrade, a short video
explains the benefits of Rackspace Email Plus.
After you review the information on this page, click Upgrade Domain.
Warning: Allow the upgrade to complete before making any other changes.
Each mailbox takes seconds to upgrade.
When the domain has upgraded to Rackspace Email Plus, the mailbox list page
appears, and the following message appears: Success! All Rackspace Email users on
yourdomainexample.com have been upgraded to Rackspace Email Plus.
Updated 6 months ago