Add Disk Space to a Server or Hypervisor

This article explains how to create a ticket to add disk space to a server or hypervisor.

Create a ticket in the MyRackspace portal

Step 1. Log in to the MyRackspace Portal with your username and password.

Enter credentials for Username and Password

Step 2. In the top navigation bar, choose Support >> Support Center.

Select support center from top navigation bar

Step 3. From the Common Request menu, select Add Disk Space to Sever or Hypervisor.

Select Add Disk Space to Server or Hypervisor from common request template

Step 4. In the Issue Details section, select a device from the drop-down menu.

Select required device from drop-down menu Device selected
  • In Add to Existing or New Volume select the radio button to add the space to an existing volume or to configure as a new drive.
Select appropriate option for adding volume to new or existing
  • Enter the amount of disk space needed.
Enter required amount of diskspace
  • In the Preferred Maintenance Schedule section, you can choose to have the
    work done at any time by selecting the Anytime checkbox. Fill out the required fields such as contact name, phone number and select the appropriate radio button as shown in following image.
Anytime checkbox is selected by default
  • If checkbox for Anytime is deselected, then set the preferred maintenance day and time. Fill out the required maintenance fields to have the work completed in a scheduled maintenance window.
Anytime checkbox is deselected, then select preferred day and time

Step 5. Click the Submit button.