How to contact Rackspace Support

Rackspace Support is available 24x7x365 for all products. You can reach the Support team by phone and live chat. You can also create a Support ticket and administer your Rackspace product through the Cloud Control Panel.

System status

Check the status of your Rackspace products at the System Status page.

Dedicated Hosting support

You can also log in to the MyRackspace Portal to access chat support, the knowledge base, and How-To videos.

Email support

You can find support documentation at the How-To Rackspace Email page.

Use the Email Setup Wizard to get help setting up your email and other email-related tasks.

You can also log in to your Cloud Office Control Panel or Webmail account to access phone support, chat support, and the knowledge base.

Fanatical Support for AWS

You can find support documentation in the Fanatical Support for AWS Product Guide.

You can also log in to the Fanatical Support for AWS Control Panel to access chat support.

OpenStack Cloud support

Find API documentation at the Rackspace Developer Docs site and support documentation at the How-To site.

You can also log in to the Cloud Control Panel to access chat support.

Legacy Datapipe One support

You can contact legacy Datapipe One support:

For a full list of countries and contact numbers, visit our main contact page.