Contact Support

How to contact Rackspace support

Support

The Support drop-down menu within the portal allows you to access the following information:

  • Support PIN: Displays information for the primary contact for your Rackspace account and security information such as your password, API key, and support PIN.
  • Start a Chat: If you have access to live chat support, you can initiate a chat session here.
  • Rackspace System Status: Displays the status of all Rackspace services and related components. You can view the status site here: https://rackspace.service-now.com/system_status
  • Support Documentation: You're currently on our documentation site, but this also provides links to the Rackspace support documentation available at https://docs.rackspace.com/

Private cloud customers can also view profiles for their Technical Support Team members, including their contact information and areas of expertise. For any questions you can contact below are available for your support team.

Support Numbers:

  • INT +1 51 2 361 4935 (International Support)
  • 🇳🇱 +31 0800-8899-0022
  • 🇺🇸 +1 800-480-2708
  • 🇦🇺 +61 1800-519-325
  • 🇳🇿 +64 0800-519-325
  • 🇬🇧 +44 0800-988-0300
  • 🇭🇰 +852 852-800-901084

Refer to : https://www.rackspace.com/contact for Rackspace Support.