How to Request a CSR

This article explains how to create a ticket to generate a Certificate Signing
Request (CSR).

Create a ticket in the MyRackspace Portal

Step 1. Log in to MyRackspace Portal with your username and password.

Step 2. On the top navigation bar, select Support > Support Center.

Step 3. Under Common Request menu, click See All Templates. The See All Templates displays list of all templates. Select Generate Certificate Signing Request (CSR)

**Step 4.** In **Issue Details** section you can select a device from the drop-down menu.

Step 5. Complete the following form:

Step 6. Click the Submit button.

Support Center generates the CSR for you and updates you in the support ticket.

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