Update the password authentication method for your iOS device
To ensure that the SMTP settings for your iPhone, iPad, or iPod are correctly configured, perform the following steps:
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From the home screen on your device, tap Settings and then tap Mail, Contacts, Calendars.
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Under Accounts, tap the email account.
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Tap Account.
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Scroll down and tap SMTP under Outgoing Mail Server.
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Tap your primary server (secure.emailsrvr.com).
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Tap Authentication.
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Ensure that Password is selected rather than MD5 Challenge-Response.
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Tap the button on the top-left to go to the previous screen, and then tap Done.
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Updated 12 months ago