Getting Started with Rackspace Hosted Email

This article guides you through creating and managing your Rackspace Hosted Email account. We recommend completing tasks in the following order:

1. Create mailboxes.
2. Migrate your email.
3. Configure your domain to receive email.
4. Configure desktop and mobile devices.

Step 1. Create mailboxes

You must create your mailboxes before you can migrate any email data or your users can start using their new service.

To create your Rackspace Email mailboxes, please review the following article:

• Create Rackspace Email mailboxes

Step 2. Migrate your email

Don't let email migration become a hassle. We've built our migration process to give you useful tools and clear instructions that help you move your data quickly and efficiently from start to finish.

To see which option fits your needs, review our comprehensive guide on Rackspace Hosted Email migration services .

Step 3. Configure your domain to receive email

With your mailboxes created, you now need to configure your domain's DNS records to direct incoming email to your new Rackspace Hosted Email service. Don't worry if this sounds complex—our guide breaks down the process into easy-to-follow steps.

Complete your email host transition by following the steps outlined in the Set up DNS records for Rackspace Hosted Email article.

Step 4. Configure desktop and mobile devices

Connecting your new mailboxes to your users' devices is the final step. Get quick, device-specific setup instructions for all popular desktop and mobile clients using our interactive Email Help Tool.

To begin, visit emailhelp.rackspace.com and log in with your Rackspace Hosted Email email address and password.