Manage your portal profile and groups
To view and edit your profile settings and the notifications for your account, select your username from the global navigation menu.
Select My Profile & Settings to view your primary contact information, view or edit your security settings, and view your account and product permissions.
This display is different for Private cloud and Public cloud customers.
Private cloud
If you are a Private Cloud customer, the following information displays:
| Section | Description |
|---|---|
| Ticket Email Notifications | Update your name and contact information |
| API Access | Manage your API key for authenticating Rackspace Technology APIs |
| User Information | Update your contact information, support PIN, and password |
| Support PIN | A Support PIN is the customer secret that the customer uses to verify their identity when they call in for technical, billing, or account management support |
| Update Password | Update your password or registration code |
Public Cloud
If you are a Public Cloud customer, the following information displays:
| Section | Description |
|---|---|
| Primary Contact Information | Displays the contact information for your entire Rackspace Cloud solutions account. Review change_account_name for more information |
| Security Settings | Change your password, enable or disable multi-factor authentication, and Manage your API key |
| Rackspace Account Permissions | View your account permissions. |
| Product Permissions | View the products associated with your account |
Updated 12 months ago