Rackspace Intelligence supports different functionalities depending on the type of account. The following table shows the differences between Rackspace dedicated and cloud accounts.
|Dedicated accounts||Cloud accounts|
|Customers cannot create or edit any entities, checks, alarms, notifications, or notification plans. They can use the Rackspace Intelligence UI to view the configuration of these elements.||Customers can use Rackspace Intelligence to create and edit entities, checks, alarms, notifications, and notification plans.|
|Customers cannot configure any suppressions via the Rackspace Intelligence UI. To set up a suppression, users must contact Support.||Customers can use the Rackspace Intelligence UI to configure suppressions.|
|Customers are permitted to use the following remote-type checks: TCP, ping, and HTTP. They can view the configuration of these checks in the Rackspace Intelligence UI.||Customers can use the Rackspace Intelligence UI to configure remote-type and agent-type checks. For more information, see Working with checks.|
|Customers cannot install or use any monitoring agents.||Customers can configure, install, and use monitoring agents.|
Updated 4 months ago