Annex 3: MySQL

SNo Work Type Action/Deliverable
1 Incident Backup/Recovery: Backup/Recovery: Create and maintain backups and recovery plans
2 User Request Backup/Recovery: Backup/Recovery: Perform full, incremental, or partial backups of MySQL databases
3 Change Request Backup/Recovery: Backup/Recovery: Automate the backup and restore process
4 User Request Backup/Recovery: Backup/Recovery: Monitor the backup disk space and archive or delete old backup files
5 Incident MySQL Cluster: Installation and Configuration
6 Incident MySQL Cluster: Troubleshooting and Maintenance
7 Incident Replication: General troubleshooting
8 Change Request Replication: Configuration of Replication on Source and Target
9 Change Request Replication: Monitoring the Replication Status
10 Change Request Replication: Sync Issues.
11 Change Request Replication: MySQL user management for replication
12 Incident/Proactive Initiative /User Request Performance optimization: Query optimization
13 Incident/User Request Performance optimization: Instance slowness/tuning
14 Incident/User Request Performance optimization: Hardware related slowness
15 Maintenances Database Encryption
16 Proactive Initiatives Capacity Planning: Database growth forecast
17 Proactive Initiatives Capacity Planning: Storage capacity planning
18 Proactive Initiatives Capacity Planning: Memory/CPU usages forecast
19 Incident General troubleshooting: Blocking
20 Incident General troubleshooting: Dead Locking
21 Incident General troubleshooting: High CPU
22 Incident General troubleshooting: High Memory
23 Incident General troubleshooting: High IO
24 Incident General troubleshooting: Connectivity Issues
25 Incident General troubleshooting: Login & Permission Issues
26 Incident General troubleshooting: Disk Space related issues
27 Incident General troubleshooting: Mount point related issues
28 Incident General troubleshooting: Server Not Responding
29 Incident General troubleshooting: Down Database - User Database
30 Incident General troubleshooting: Down Database - Consistency Issue with User DB
31 Incident General troubleshooting: Down Database - System Database
32 Incident General troubleshooting: Backup Audit / Backup Job Failure
33 Incident General troubleshooting: Crontab Job Failure
34 Incident General troubleshooting: Data and Log file high Usage
35 Incident General troubleshooting: Services Down
36 Incident General troubleshooting: Long Running Jobs
37 Replica/Migrations Provisioning and managing database instances:
38 Replica/Migrations Setting up replication and high availability:
39 Change Request Deploying instance or database level objects:
40 User Request General Requests: DB refresh
41 User Request General Requests: Script Execution
42 User Request General Requests: Audit Configuration
43 User Request General Requests: Table Partition
44 Change Request General Requests: Adding or moving datafiles
45 User Request General Requests: Creating and managing user accounts, roles, privileges
46 User Request General Requests: Auditing and logging the activities
47 User Request General Requests: Apply patches and upgrades to MySQL server