Add a Rackspace Email Group List

This article shows how to create a group list.

Prerequisites

• Applies to: Administrator
• Difficulty: Easy
• Time needed: 5 minutes
• Tools required: Cloud Office Control Panel access

For more information on prerequisite terminology, see Rackspace Email Support Terminology.

Group List Overview

A group list is a great way to manage users in a select team or group on your domain.

• There is no limit to the number of internal recipients (addresses within your domain).
• There is a limit of 250 additional recipients outside of the internal domain.

Example: If you have three users on your billing team, you can group them under a single address, like [email protected], allowing them to communicate billing updates to the whole team easily.

Note: The maximum message size for group lists is 5 MB.

Step-by-Step Instructions

1. Login to the Rackspace Email Control Panel.

2. In the Rackspace Email section, click Group Lists.

   

3. On the Group Lists page, click Add Group List.

   

4. Enter an email address for your group list, enter a subject tag, and select a list type.
   You can choose to send replies to the sender only or send replies to the entire group list.

   

5. Choose whether to send replies to the sender only or to the entire group list.

6. Select the recipients to include. You can add both internal and external addresses.

   

7. Select who is authorized to send an email to this group list.

   

8. Click Save.

The new group list will now be active and appear in your list of group addresses.

Use the Feedback tab to make any comments or ask questions. You can also contact support for assistance.