Annex 2: Oracle
| SNo | Work Type | Action/Deliverable |
|---|---|---|
| 1 | User Request | Backup/Recovery: Perform full, incremental, or partial backups of databases |
| 2 | User Request | Backup/Recovery: Automate the backup and restore process |
| 3 | User Request | Backup/Recovery: Monitor the backup disk space and archive or delete old backup files |
| 4 | Change Request | Database Active Cloning: Adding the tns entries in the both the database |
| 5 | Incident | Database Active Cloning: Listener creation in the target dB |
| 6 | Incident | Database Active Cloning: Copying the pfile |
| 7 | Maintenances | Database Active Cloning: Password file creation on both databases |
| 8 | Change Request | Database Active Cloning: Start the target database to no mount state |
| 9 | Maintenances | Database Active Cloning: Connectivity checking between both databases |
| 10 | Incident | Database Active Cloning: Start cloning |
| 11 | Incident | Dataguard: DR setup for standby |
| 12 | Change Request | Dataguard: Basic troubleshooting of DR out of synchronization |
| 13 | Incident | Dataguard: Troubleshooting of Active Dataguard |
| 14 | Maintenances | Dataguard: Active Dataguard configuration |
| 15 | Proactive Initiatives | Capacity Planning: Database growth forecast |
| 16 | Proactive Initiatives | Capacity Planning: Storage capacity planning |
| 17 | Proactive Initiatives | Capacity Planning: Memory/CPU usages forecast |
| 18 | Incident | General troubleshooting: Blocking sessions |
| 19 | Incident | General troubleshooting: table Locking |
| 20 | Incident | General troubleshooting: High CPU |
| 21 | Incident | General troubleshooting: High Memory |
| 22 | Incident | General troubleshooting: High IO |
| 23 | Incident | General troubleshooting: Connectivity Issues from app team |
| 24 | Incident | General troubleshooting: Login & Permissions/privileges Issues |
| 25 | Incident | General troubleshooting: Disk Space related issues |
| 26 | Incident | General troubleshooting: Mount point related issues |
| 27 | Incident | General troubleshooting: Server Not Responding |
| 28 | Incident | General troubleshooting: Down Database - schema connectivity |
| 29 | Incident | General troubleshooting: Down Database - Consistency Issue with schema |
| 30 | Incident | General troubleshooting: Services Down |
| 31 | Incident | General troubleshooting: Long Running queries |
| 32 | Incident | General troubleshooting: Rebuild indexes |
| 33 | Incident | General troubleshooting: DB mail Issues |
| 34 | Incident | General troubleshooting: DR synch |
| 38 | Replica/Migrations | Provisioning and managing database instances: |
| 39 | Replica/Migrations | Setting high availability: |
| 40 | Change Request | Deploying instance or database level objects: |
| 41 | User Request | General Requests: DB Mail |
| 42 | User Request | General Requests: DB refresh |
| 43 | User Request | General Requests: Script Execution |
| 44 | User Request | General Requests: Audit Configuration |
| 45 | User Request | General Requests: Table Partition |
| 46 | Change Request | General Requests: Adding datafiles |
| 47 | User Request | RAC: Installation and RAC configuration |
| 48 | User Request | RAC: RAC upgrade |
| 49 | User Request | RAC: Patching |
| 50 | User Request | RAC: Troubleshooting in RAC |
| 51 | User Request | RAC: Managing scan listeners, services, ASM |
| 52 | User Request | Performance Tuning: SQL Plan management |
| 53 | User Request | Performance Tuning: Debugging Query slowness |
| 54 | User Request | Performance Tuning: Gather stats for table,schema and database |
| 55 | User Request | Golden Gate: Installation and configuration |
| 56 | User Request | Golden Gate: Sync issues |
| 57 | User Request | Golden Gate: Monitoring and Troubleshooting |
| 58 | User Request | General Requests: Auditing and logging the activities |
Updated about 1 year ago