Upload a file to Rackspace Email Plus Cloud Drive

This article describes how to upload a file to your Rackspace Email Plus Cloud Drive.


  • Applies to: User
  • Difficulty: Easy
  • Time needed: Approximately 5 minutes
  • Tools required: apps.rackspace.com access

For more information on prerequisite terminology, see Cloud Office support terminology.

Saving documents to Cloud Drive

Ensure that Cloud Drive is installed on your device before continuing. If you need to install Cloud Drive, see Installing Cloud Drive.

After you have installed Cloud Drive, follow these instructions to upload a file to your Cloud Drive.

  1. Click the Windows start menu in the lower-left hand corner of your screen, and then select the file explorer application.

  2. Copy or move the desired file to the folder of your choice within the Rackspace Cloud Drive.

  3. Verify that the file is in its intended folder.

You can confirm that the file has synced to the Cloud Drive by logging in to apps.rackspace.com.

  1. Select Cloud Drive from the ribbon at the top of the screen.

  2. Select the folder that you saved your document to on your desktop device.

You can see the file that you moved to the Cloud Drive. You can now access the file from your other desktop devices that have Cloud Drive installed.

Warning: You cannot add files to the Public Files folder by using the desktop app. Public Files must be added through apps.rackspace.com.