Create your Rackspace account

Contact us for instructions on how to get your Rackspace account setup.

Once your Rackspace account is setup, we will provide the following customer instructions:

1. Reset your password by navigating to: Reset Password Page

• Input your Username (Username will be provided by Rackspace)

2. Check your email inbox for instructions for how to complete the password reset process. This email will be sent to the email address that you provide to Rackspace
3. Navigate to the Fanatical Support for AWS console

• Input your Username (Username will be provided by Rackspace)
• Input your Password (Password that you changed it to)

📘

Note: All new Rackspace accounts undergo a thorough review to minimize fraud. This process can take several minutes to several hours to complete, depending on your signup details. You cannot proceed until the verification completes. If you want to expedite the verification process, Contact Us.

Add a new AWS account

After you have created your Rackspace account, navigate to the Rackspace Technology Customer Portal. Log in by using the credentials you established during the preceding signup process.

Once logged into the portal, please click on the upper left corner and drop down to "Amazon Web Services."

On the next page, click the "Add AWS Account" button"

Then on the following page, enter the AWS account nickname, leave the AWS Account Source as "Create a new AWS Account managed by Rackspace..", check the acknowledgement at the bottom of the page, and select "Add AWS Account":

At that point, we immediately provision a new AWS account ready for your use. You can click the Log in to AWS Console link to go straight to AWS, though we encourage you to review our Recommended Network Configuration first.

Use an existing AWS account

Generally, we recommend that you create a new AWS account because we provision it immediately and already include all of our best-practice configurations ready for your use. If you have an existing AWS account that you want to use with our services, see Transferring existing AWS Master Payers and linked accounts to Rackspace for additional details regarding the process.