Annex 4: PostgreSQL

SNo Work Type Action/Deliverable
1 Incident Backup/Recovery: Perform full, incremental, or partial backups of databases
2 Incident Backup/Recovery: Automate the backup and restore process
3 Incident Backup/Recovery: Monitor the backup disk space and archive or delete old backup files
4 Incident PostgreSQL Cluster: Installation and Configuration
5 Incident PostgreSQL Cluster: Troubleshooting and Maintenance
6 Incident Replication: General troubleshooting
7 Incident Replication: Configuration of Replication on Source and Target
8 Incident Replication: Monitoring the Replication Status
9 Incident Replication: Sync Issues.
10 Incident Replication: PostgreSQL user management for replication
11 Incident Performance optimization: Query optimization
12 Incident Performance optimization: Instance slowness/tuning
13 Incident Performance optimization: Hardware related slowness
14 Incident Database Encryption
15 Incident Capacity Planning: Database growth forecast
16 Incident Capacity Planning: Storage capacity planning
17 Incident Capacity Planning: Memory/CPU usages forecast
18 Replica/Migrations General troubleshooting: Blocking
19 Replica/Migrations General troubleshooting: Dead Locking
20 Replica/Migrations General troubleshooting: High CPU
21 Replica/Migrations General troubleshooting: High Memory
22 Replica/Migrations General troubleshooting: High IO
23 Change Request General troubleshooting: Connectivity Issues
24 User Request General troubleshooting: Login & Permission Issues
25 User Request General troubleshooting: Disk Space related issues
26 User Request General troubleshooting: Mount point related issues
27 User Request General troubleshooting: Server Not Responding
28 Change Request General troubleshooting: Down Database - User Database
29 User Request General troubleshooting: Down Database - Consistency Issue with User DB
30 User Request General troubleshooting: Down Database - System Database
31 User Request General troubleshooting: Backup Audit / Backup Job Failure
32 User Request General troubleshooting: Agent Job Failure - Customer Jobs
33 User Request General troubleshooting: Data and Log file high Usage
34 Incident General troubleshooting: Services Down
35 Incident General troubleshooting: Long Running Jobs
36 Replica/Migrations Provisioning and managing database instances:
37 Replica/Migrations Setting up replication and high availability:
38 Replica/Migrations Deploying instance or database level objects:
39 Change Request General Requests: DB refresh
40 User Request General Requests: Script Execution
41 User Request General Requests: Audit Configuration
42 User Request General Requests: Table Partition
43 User Request General Requests: Adding or moving datafiles
44 Change Request General Requests: Creating and managing user accounts, roles, privileges
45 User Request General Requests: Auditing and logging the activities
46 User Request General Requests: Apply patches and upgrades minor version