| SNo |
Work Type |
Action/Deliverable |
| 1 |
Incident |
Backup/Recovery: Perform full, incremental, or partial backups of databases |
| 2 |
Incident |
Backup/Recovery: Automate the backup and restore process |
| 3 |
Incident |
Backup/Recovery: Monitor the backup disk space and archive or delete old backup files |
| 4 |
Incident |
PostgreSQL Cluster: Installation and Configuration |
| 5 |
Incident |
PostgreSQL Cluster: Troubleshooting and Maintenance |
| 6 |
Incident |
Replication: General troubleshooting |
| 7 |
Incident |
Replication: Configuration of Replication on Source and Target |
| 8 |
Incident |
Replication: Monitoring the Replication Status |
| 9 |
Incident |
Replication: Sync Issues. |
| 10 |
Incident |
Replication: PostgreSQL user management for replication |
| 11 |
Incident |
Performance optimization: Query optimization |
| 12 |
Incident |
Performance optimization: Instance slowness/tuning |
| 13 |
Incident |
Performance optimization: Hardware related slowness |
| 14 |
Incident |
Database Encryption |
| 15 |
Incident |
Capacity Planning: Database growth forecast |
| 16 |
Incident |
Capacity Planning: Storage capacity planning |
| 17 |
Incident |
Capacity Planning: Memory/CPU usages forecast |
| 18 |
Replica/Migrations |
General troubleshooting: Blocking |
| 19 |
Replica/Migrations |
General troubleshooting: Dead Locking |
| 20 |
Replica/Migrations |
General troubleshooting: High CPU |
| 21 |
Replica/Migrations |
General troubleshooting: High Memory |
| 22 |
Replica/Migrations |
General troubleshooting: High IO |
| 23 |
Change Request |
General troubleshooting: Connectivity Issues |
| 24 |
User Request |
General troubleshooting: Login & Permission Issues |
| 25 |
User Request |
General troubleshooting: Disk Space related issues |
| 26 |
User Request |
General troubleshooting: Mount point related issues |
| 27 |
User Request |
General troubleshooting: Server Not Responding |
| 28 |
Change Request |
General troubleshooting: Down Database - User Database |
| 29 |
User Request |
General troubleshooting: Down Database - Consistency Issue with User DB |
| 30 |
User Request |
General troubleshooting: Down Database - System Database |
| 31 |
User Request |
General troubleshooting: Backup Audit / Backup Job Failure |
| 32 |
User Request |
General troubleshooting: Agent Job Failure - Customer Jobs |
| 33 |
User Request |
General troubleshooting: Data and Log file high Usage |
| 34 |
Incident |
General troubleshooting: Services Down |
| 35 |
Incident |
General troubleshooting: Long Running Jobs |
| 36 |
Replica/Migrations |
Provisioning and managing database instances: |
| 37 |
Replica/Migrations |
Setting up replication and high availability: |
| 38 |
Replica/Migrations |
Deploying instance or database level objects: |
| 39 |
Change Request |
General Requests: DB refresh |
| 40 |
User Request |
General Requests: Script Execution |
| 41 |
User Request |
General Requests: Audit Configuration |
| 42 |
User Request |
General Requests: Table Partition |
| 43 |
User Request |
General Requests: Adding or moving datafiles |
| 44 |
Change Request |
General Requests: Creating and managing user accounts, roles, privileges |
| 45 |
User Request |
General Requests: Auditing and logging the activities |
| 46 |
User Request |
General Requests: Apply patches and upgrades minor version |
