Recover a Deleted Rackspace Email Mailbox
This article explains how to recover a Rackspace Email mailbox that was deleted within the last 14 days.
To recover a Rackspace Email mailbox, create a new mailbox by using the same username as the recently deleted mailbox. You'll be prompted with the option to restore the mailbox from the backup stored on our system.
Note: If you created an email alias with the same username as the deleted mailbox, you must first delete the alias.
![](https://assets.docs.rackspace.com/support/how-to/rackspace-email/recover-a-deleted-rackspace-email-mailbox/ScreenShot2015-01-21at2.53.38PM.png)
- To restore all messages to the new mailbox, click Restore.
- To create the mailbox without restoring any messages, click No thanks, just create new mailbox.
Updated 8 months ago