Access the following help resources as necessary.
|How to use Rackspace SDDC Flex||Consult the Rackspace SDDC Flex.|
Consult the VMware Cloud Director Tenant Portal Guide.
If you still have questions after you consult the documentation, create a support ticket in the Rackspace Customer Portal.
|How to use the Rackspace Customer Portal to log tickets, manage users, and manage notifications.||Consult the Rackspace Customer Portal Onboarding Guide.|
|Billing||Consult the Understanding Rackspace SDDC Flex billing section of the Rackspace Services for VMware Cloud Solution Guide.|
If you still have billing questions after you consult the documentation, contact your Customer Success Manager.
|Logging in to the Rackspace Customer Portal||1. Go to the Rackspace Customer Portal at login.rackspace.com.|
2. Enter your user name and password.
3. Click Log In.
If you still have issues logging in to the Rackspace Customer Portal, contact your Customer Success Manager.
|Logging in to the Rackspace SDDC Flex Portal||Refer to Log in to the Rackspace SDDC Flex portal.|
If you still have issues logging in to Rackspace SDDC Flex, contact your Customer Success Manager.
|All other support-related issues||Consult the Rackspace SDDC Flex.|
If you still have support-related issues, create a support ticket in the Rackspace Customer Portal.
Updated 5 months ago