If you need to take an image for future deployments of a host with Rackspace Proactive Detection & Response (PDR) agents installed, you must remove the agents.
According to our standard method for preparing golden images, we remove the vendor agents. This process supports our normal auto-deploy tooling and usually works similarly to building off a new base Operating System (OS) image.
If you are just backing up a host, it is not necessary to prepare the image for Rackspace PDR deployment. However, if you later decide to use a backup image to deploy new hosts rather than for restoration, you must prepare that image for Rackspace PDR agent deployment before deploying new hosts. For more information, see the preceding Remove agents section.
Updated 4 months ago