This article provides quick answers to common questions about seamless single
sign-on (SSO) between the MyRackspace Portal and the Rackspace Cloud
Seamless SSO enables dedicated customers to manage their public cloud
environments through a single sign-on. After you log in
to the MyRackspace Portal, you can seamlessly move between your
dedicated account and the cloud accounts that are linked to it.
Seamless SSO is integrated into Rackspace products to the greatest extent possible.
When you navigate Cloud accounts in the MyRackspace Portal, hyperlinks for
products such as Cloud Servers, Cloud Networks, and Cloud DNS take you
to the Cloud Control Panel, where you are logged in automatically.
If you do not want a user to have seamless SSO access to a linked Cloud
account, you can remove user permissions for that account. To manage user
permissions in the MyRackspace Portal, navigate to Account > Permissions >
Assign by Product.
Your permissions are based on your access level for the Cloud account that you
are trying to access.
Cloud Control Panel
User permissions for seamless SSO map directly to the user's Cloud
account permission settings. The MyRackspace Portal enables you to view
permissions by user or by product.
View permissions by user
The following image shows how to view permissions by user in MyRackspace:
<img alt="MyRackspace screenshot - Assign SSO permissions by user" src="https://assets.docs.rackspace.com/support/how-to/cloud-servers/faq-for-seamless-sign-on-between-myrackspace-and-the-cloud-control-panel/sso_permissions_by_user.png"title="MyRackspace screenshot - Assign SSO permissions by user">
View permissions by product
The following image shows how to view permissions by product in MyRackspace:
Yes. To link back to MyRackspace, click the Back to MyRackspace link in the
upper-left corner of the Cloud Control Panel.
No, not at this time.
No, not at this time. Tickets, billing, and users are currently managed
separately in the respective interfaces.
With the introduction of this new functionality, one of the features
that is no longer available is the ability to edit Cloud Server
metadata through a user interface (such as MyRackspace). In lieu of this
functionality, the following options are available:
- Use the Nova Client to issue these commands. The Nova Client allows you to
provision and delete servers, work with metadata, and more. See the
python nova client command reference
for more information.
- Use the Cloud Servers API to specify your server's metadata. The
Cloud Servers Developer Guide provides
instructions on how to do this.
- Contact the Rackspace Support team by phone or ticket and ask them to make
these changes on your behalf.
Seamless SSO has the following limitations:
- Tickets are not consolidated in one location. Cloud and dedicated
support tickets are still handled in their respective interfaces.
- User management is not consolidated in one location. Cloud and
MyRackspace users are still managed separately.
- The following items are not available when you log in to the
Cloud Control Panel from MyRackspace through seamless SSO:
- Usage Overview
- Account Settings
- User Management
- Service level upgrades
To access these features, log out, and then log in to the
Cloud Control Panel directly with your cloud
Updated 24 days ago