Spheres of support#

The Disaster Recovery add-on for Rackspace Private Cloud powered by VMware comes in two levels: Essential and Managed. Both levels are deployed with the same components and only differ only in how they are supported by Rackspace.

Essential#

Rackspace

Customer

vSphere Replication deployment

vSphere Replication site pairing

SRM service monitoring

SRM installation

SRM site pairing

SRM inventory mappings(1)

SRM placeholder datastore

vSphere Replication - configure VM replication

vSphere Replication - service monitoring

vSphere Replication - monitor RPO

vSphere Replication - monitor VM status

vSphere Replication - stop VM replication

SRM - configure VM protection

SRM - configure VM boot priority

SRM - configure IP customization rules

SRM - configure protection groups

SRM - configure recovery plans

SRM - run recovery plan in test mode(2)

SRM - run recovery plan in planned migration mode(2)

SRM - run recovery plan in disaster recovery mode(2)

SRM - add VM to protection group

SRM - add VM to recovery plan

SRM - remove VM from protection group

SRM - remove VM from protection group

  1. Customer-created logical switches might need to be mapped to the recovery site.

  2. Additional Rackspace teams might need to be involved during Recovery Plan operations.

Managed#

Rackspace

Customer

vSphere Replication deployment

vSphere Replication site pairing

SRM service monitoring

SRM installation

SRM site pairing

SRM inventory mappings(1)

SRM placeholder datastore

vSphere Replication - configure VM replication

vSphere Replication - service monitoring

vSphere Replication - monitor RPO

vSphere Replication - monitor VM status

vSphere Replication - stop VM replication

SRM - configure VM protection

SRM - configure VM boot priority

SRM - configure IP customization rules

SRM - configure protection groups

SRM - configure recovery plans

SRM - run recovery plan in test mode(2)

SRM - run recovery plan in planned migration mode

SRM - run recovery plan in disaster recovery mode(2)

SRM - add VM to protection group

SRM - add VM to recovery plan

SRM - remove VM from protection group

SRM - remove VM from protection group

  1. If required, notify Rackspace of any customer-created logical switches to create the network mapping.

  2. Additional Rackspace teams might need to be involved during recovery plan operations.