Modernize the way your business communicates and collaborates with Microsoft Teams
One of the questions I get asked a lot by my customers is “How can I get the most out of my Office 365 subscription?” My answer is always “Start using Microsoft® Teams!”
A Fanatical Experience Means a Win for Customers - A Support Perspective
Working in technical support comes with its own unique set of challenges and opportunities, but it also means that we get the satisfaction of remaining at the forefront of technical change as things move so rapidly and new hosting services and products change seemingly quicker than a new iPhone can be released.
Three ways Salesforce can streamline your financial services company
In the financial services sector, Salesforce® stands head and shoulders above the other customer relationship management (CRM) and cloud computing platforms out there. That’s because Salesforce designed its Financial Services Cloud with financial services in mind, enabling you to connect with your clients more personally than ever before.
Integrating SAP Plant Connectivity with SAP MII and the socket system
This blog describes the SAP® Plant Connectivity (PCo) services and management tools that enable you to integrate with SAP Manufacturing Integration and Intelligence (MII) to create the following elements:
- Connectors
- Communication paths between control systems
- Control devices
- Files
- Historians
- Transmission Control Protocol (TCP) sockets
How can your organization use Salesforce to its full capacity?
It is one thing to have access to Salesforce® within your organization; it is another be confident that you are using the platform to its full capacity.
What happens if you discover that your organization’s Salesforce usage is below the curve? Don’t lose hope. It might take time to fully capitalize on the many ways that Salesforce can empower your team. Here are four strategies to help you develop a workable plan of action.
What is Interaction Studio, and how does it drive transformative business value?
Interaction Studio launched in 2018 as an innovative Marketing Cloud feature that enables your company to engage with customers at every stage along the path from lead to loyalty. Interaction Studio uses cookies to track customer data and then matches that data with customer-provided information—like email addresses and phone numbers.
How Salesforce Community Cloud helps you serve your customers, employees, and partners
Salesforce®Community Cloud offers a centralized platform for loyal customers, happy employees, and engaged partners. Community Cloud is a Salesforce application that allows your organization to create online forums (communities) where members can communicate with each other and with the organization.
Einstein Analytics or Classic Reports—five questions to ask yourself
Do you ever feel that the analytics you get from Salesforce® Classic Reports and Dashboards isn’t providing enough insight for your organization’s goals?
If you feel like you’re not leveraging your data as effectively as you could, you have likely matured past what Classic Reports can do. The solution is to turn to Salesforce’s stronger reporting platform, Einstein Analytics.
Packet sniffers and how to protect yourself from them
This post explores packet sniffers, which are a useful tool and a potential threat. It provides detailed information about packet sniffers, software used as packet sniffers, how sniffers work, types of sniffing, protocols vulnerable to sniffing, Wireshark® filters, threats of Address Resolution Protocol (ARP) poisoning, span port, and how to defend against packet sniffing.
Kubertetris
Rackspace sponsored the 2019 Google Cloud Platform (GCP®) Summits in Stockholm and Amsterdam and challenged the attendees to a game of Kubertetris.