Add a Signature to Rackspace Email

This article describes how to set up an email signature for your Rackspace Email account, which can include your title, phone number, or any other content you want to display.

Prerequisites

• Applies to: Users
• Difficulty: Easy
• Time needed: 5 minutes
• Tools required: Webmail access

For more information on prerequisite terminology, see Rackspace Email Support Terminology.

Best Practices

When creating your signature, be cautious about what you include. Signatures frequently contain elements that common email filters consider spam, which can hinder email deliverability. See
Best practices for sending person-to-person email for guidance
on signature creation.

Step-by-Step Instructions

1. Log in to your Rackspace Email account.

2. Click the Support menu (three lines ☰ or similar icon) in the upper-right corner of the page, and then click Settings.

3. In the left pane, click Composing Email and then click the Signatures tab.

4. Click Add New Signature.

5. In the Add New Signature dialog box:

   • Enter a descriptive Name for your signature.
   • In the Edit Signature area, enter the text for your signature. (You can use plain text, HTML, or rich text with the available formatting tools.)

   Note: If you switch to plain text, you will lose any rich text or HTML formatting you have applied.

6. Click OK to return to Settings window.

Set Signature Insertion Options

7. Click the name of your signature file in the Current Signatures list, and select your preferred insertion options:

• Always show signature when composing an email: Automatically inserts the signature when starting a new message.
• When replying to an email, insert my signature: Automatically inserts the signature when replying. Specify whether the signature should appear above or below the message body.
• When forwarding an email, insert my signature: Automatically inserts the signature when forwarding. Specify whether the signature should appear above or below the message body.

8. Click Save.

Set a Default Identity (Recommended)

9. Click the Identities tab, double-click your email address, to edit the identity.

10. Enter or verify the following information:

• Full Name: This name appears in the From field of messages that you send.
• Email Address: The address that should display as the From email address.
• Reply To: The email address you want recipients to use when they reply to your message. (If left blank, the system uses the address entered above.)
• Default Signature: Select the signature you just created to use with this identity.

11. Click OK.
12. To change your primary identity, select the identity in the Current Identities box, click Set as Default, and then click Save.

Note: When composing an email, you can manually change your identity or signature by clicking the From drop-down menu in Webmail.

Use the Feedback tab to make any comments or ask questions. You can also contact support for assistance.