System Status
Buy Now
  • Email & Apps
  • Office 365
Login
  • MyRackspace Portal
  • Cloud Control Panel
  • Rackspace Webmail Login
  • Cloud Office Control Panel
  • Support Home
  • How-To
  • Developer Documentation
  •  Blogs 
    • Expert Insights Tech Blog
    • Rackspace Blog
    • Solve: Thought Leadership

Support Network

End-to-End Multicloud Solutions.   Solving Together.â„¢   Learn more at Rackspace.com

How–To Home

Cloud Images

  • Introduction
  • FAQ
  • All Articles

Rackspace standard and non-standard images

Last updated on:  2018-04-10

Authored by:  Cloud Images


The Rackspace Cloud Terms of Service refer to standard and non-standard images. This article provides more information about those terms.

Standard images

Standard images are all of the base images that are supplied by Rackspace for your service level and RackConnect status that have not yet reached end-of-life status.

Non-standard images

Any images that are not standard for your account’s service level and RackConnect status are non-standard. The following images are considered non-standard images. Note that this list is not exhaustive.

  • All imported and exported images
  • All end-of-life images
  • Any shared images that you receive
  • The boot.rackspace.com image and any customer-created images that are derived from it

Support for non-standard images

Non-standard images are subject to Rackspace Managed Infrastructure policies. For more information about Rackspace service levels, see the explanation of Rackspace service levels.

Pricing

Although there is no separate fee for using Cloud Images, you incur indirect costs for the underlying services that you use.

How can I determine whether an image is standard or non-standard?

For information to help you determine whether an image is standard or non-standard, see Identifying Rackspace standard images.

Share this information:

©2020 Rackspace US, Inc.

Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

See license specifics and DISCLAIMER

About Rackspace
  • About
  • Customer Stories
  • Events
  • Programs
Blogs
  • The Rackspace Blog
  • Expert Insights Tech Blog
  • Solve: Thought Leadership
  • News
  • Contact Information
  • Legal
  • Careers
Site Information
  • Style Guide for Technical Content
  • Trademarks
  • Privacy Statement
  • Website Terms
Support Network
  • Support Network Home
  • Rackspace How-To
  • API Documentation
  • Developer Center
  • ©2020 Rackspace US, Inc.