The Support dropdown menu includes the following information:
Support PIN: Displays information for the primary contact for your Rackspace account and security information such as your password, API key, and support PIN.
Rackspace System status: Displays the status of all Rackspace services and related components.
Support documentation: Provides links to the Rackspace support documentation site.
Private cloud customers can also view profiles for their Technical Support Team members, including their contact information and areas of expertise.