Contact support#

The Support dropdown menu includes the following information:

  • Support PIN: Displays information for the primary contact for your Rackspace account and security information such as your password, API key, and support PIN.

  • Rackspace System status: Displays the status of all Rackspace services and related components.

  • Support documentation: Provides links to the Rackspace support documentation site.

Private cloud customers can also view profiles for their Technical Support Team members, including their contact information and areas of expertise.