System Status
Buy Now
  • Email & Apps
  • Office 365
Login
  • MyRackspace Portal
  • Cloud Control Panel
  • Rackspace Webmail Login
  • Cloud Office Control Panel
  • Support Home
  • How-To
  • Developer Documentation
  •  Blogs 
    • Expert Insights Tech Blog
    • Rackspace Blog
    • Solve: Thought Leadership

Support Network

End-to-End Multicloud Solutions.   Solving Together.â„¢   Learn more at Rackspace.com

How–To Home

Cloud Servers

  • Introduction
  • FAQ
  • All Articles

Start an Emergency Console session

Last updated on:  2020-06-08

Authored by:  Rackspace Support


As the administrator for your Cloud Servers, you might need to occasionally log in to one of your servers by using the Emergency Console feature in the Cloud Control Panel.

Access the console

  1. Log in to the Cloud Control Panel.
  2. In the top navigation bar, click Select a Product > Rackspace Cloud.
  3. Select Servers > Cloud Servers.
  4. Click on the name of your server to open the details page.
  5. From the Actions menu, select Emergency Console.

A terminal emulator window opens and displays your server’s console. If you see a blank screen, press Enter to bring up a login prompt or Windows® desktop.

Working in the console

The top row of the console displays the following functions that you can use during a console session.

  • Select the Ctrl or Alt check boxes while choosing an F key from the Fx list to emulate the corresponding keyboard functions in the Console.

  • For Windows servers, click the Ctrl-Alt-Del button to send an interrupt command to the server.

  • Click the Refresh button to refresh the Console screen.

  • The Shutdown and Reboot buttons are inactive by default. When you are logged in to your server as root or administrator, or as a user with those privileges, those buttons become active.

Closing the console

Before closing the console, log out of your account to ensure that the account is not active the next time a user connects to your server’s console.

You can disconnect the console from your server by clicking the Disconnect button to end the session.

Related article

Reboot your server

Share this information:

©2020 Rackspace US, Inc.

Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

See license specifics and DISCLAIMER

About Rackspace
  • About
  • Customer Stories
  • Events
  • Programs
Blogs
  • The Rackspace Blog
  • Expert Insights Tech Blog
  • Solve: Thought Leadership
  • News
  • Contact Information
  • Legal
  • Careers
Site Information
  • Style Guide for Technical Content
  • Trademarks
  • Privacy Statement
  • Website Terms
Support Network
  • Support Network Home
  • Rackspace How-To
  • API Documentation
  • Developer Center
  • ©2020 Rackspace US, Inc.