Last updated on: 2021-03-01
Authored by: Constanze Kratel
Rackspace Intelligence provides a user interface that displays configuration information about the following items:
To view the configuration information for a specific item, you typically start with a list of all the entities that you have set up and configured for your system.
To obtain a list of entities on the Rackspace Intelligence interface, perform the following steps:
Rackspace Intelligence lets you view configuration of an entity’s checks. Customers with dedicated accounts can use remote checks. Remote checks monitor an entity’s Internet connectivity. Remote checks are performed by attempting to contact the entity from outside the entity. For more information, see Remote check types.
Rackspace Intelligence for dedicated accounts supports the following remote checks:
To view a check on the Intelligence interface, perform the following steps:
Rackspace Intelligence supports alarms that analyze the data that a check collects.
The alarm criteria contain the logic to process this data and convert the alarm
into one of the following states:
To view an alarm, perform the following steps:
Open alerts report statuses that you have asked Rackspace Intelligence to monitor.
You can view a list of all open alerts by clicking Monitor at the top of the Rackspace Intelligence interface and then clicking Open Alerts.
Rackspace Intelligence lets you view notifications created for your entities. You need to define notifications before you can set up a notification plan for an entity. For example, you can define a method for contacting a support engineer by SMS and a manager by email.
To view the notifications configured for you:
You can have notification plans defined that work with your monitoring checks and alarms. You can specify several ways to notify members of your team (notifications) and then assemble those notifications into notification plans.
To view the notification plans:
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