Set up Microsoft 365 Exchange Online mailbox in the Mail app for iOS

This article describes how to set up and configure your Microsoft 365® Exchange® Online mailbox within the native Mail application for iOS® devices.

Note: If you are unsure of whether or not your license includes Exchange Online, contact your administrator.

Prerequisites

• Applies to: User
• Difficulty: Easy
• Time needed: 5-10 Minutes for initial installation and configuration - sync time varies based on mailbox size and network speed.
• Tools required: Microsoft 365 email address and password (Exchange Online Kiosk license or greater), iPhone® (iOS 13 or newer) with an active network connection.

For more information about prerequisite terminology, see Cloud Office support terminology.

For additional information about Microsoft 365 licensing, see our Product Comparison Chart.

Set up your Microsoft 365 Exchange Online mailbox

1. Open the Settings app.

2. Click on Passwords & Accounts.

3. Click Accounts > Add Account.

4. Select Microsoft Exchange.

5. Enter your Microsoft 365 email address and desired description.

6. Click Sign In, then enter your password.

7. Click Accept > Save.

Note: If your organization requires multi-factor authentication or self-service password reset registration, you might be prompted for additional verification methods during the setup process.