Rackspace Product Release Phases
Last updated on: 2016-01-15
Authored by: Tarun Bhatti
At Rackspace we have four release phases: Preview, Early Access Program, Limited Availability and Unlimited Availability. Here’s quick overview of the release phases:
Preview
Access granted to a very small number of customers and partners. Varied support levels, no SLA, no pricing, often API only and is not production ready.
Early Access Program
Access expanded to a larger number of customers. Varied support levels, no SLA, may or may not have pricing, often API only and is not production ready.
Limited Availability
A production workload ready product. Ramp is being limited and tested for cloud scale. Includes 24x7x365 support, a full SLA, and billing and is production ready.
Unlimited Availability
Wait list is removed and product is available to all. Includes 24x7x365 support, a full SLA, and billing and is production ready.
©2020 Rackspace US, Inc.
Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
