Last updated on: 2019-02-15
Authored by: Rackspace Community
Microsoft® releases patches every second Tuesday of the month (known as Patch Tuesday). After we receive these patches, we begin the process of determining which updates we will approve.
We approve the following Microsoft updates:
We do not approve the following Microsoft updates:
Even if you opt in to our Managed Windows Patching service, you can still install any software and updates that you want by visiting the Windows Update website, or by downloading the software directly from Microsoft. In addition, you can ask Rackspace Support to assist you with some of the patches that we did not approve.
Important: If you request a patch that Rackspace did not approve, you are responsible for any issues that might arise due to the installation.
You can choose to receive approved patches at one of the following intervals:
Early release week: The first week after Microsoft’s Patch Tuesday.
Default release week: The second week after Microsoft’s Patch Tuesday.
Delayed release week: The third week after Microsoft’s Patch Tuesday.
You can also choose the day of the week and the time that the update occurs.
If an update requires a server restart, the restart also occurs at this time.
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