Last updated on: 2019-03-08
Authored by: Rackspace Community
Because of outgoing bandwidth charges, many customers are interested in monitoring their bandwidth usage. They need to track their spending to stay within their company budget by monitoring the bandwidth usage and investigating bandwidth spikes.
The Rackspace Monitoring agent does not keep track of bandwidth usage. To monitor your usage, you can use a third-party monitoring agent like NewRelic®, which can monitor the bandwidth on your servers. You can also set up alerts in NewRelic to trigger when you reach a certain threshold.
There are several reasons why you might experience an increase in your bandwidth usage. You might have a legitimate traffic spike, experience a distributed denial-of-service (DDoS) attack, have a compromised server, or have a misconfiguration in your application.
For a legitimate traffic spike, ensure that you have enough resources to handle the load. You might need to use a load balancer, add servers, and so on.
For a DDoS, you might use a company that does DDoS mitigation. For example, Cloud Flare® excels at providing protections for this scenario.
Compromised servers are much trickier. According to the Rackspace Terms of Service, the customer is responsible for ensuring that their cloud servers are secured.
Investigate the servers to see if you can locate the cause and location of the compromise and correct the issue.
The best course of action is to avoid compromise in the first place. See the following documents for some security suggestions:
Some organizations have a multitiered environment, which is good, but instead of using the private network, they use the public network for server communication. If you have servers in the same data center, there is no charge for bandwidth when configuring your application to use a private network. If you configured the application to use the public network, this incurs a charge, and it is less secure than using a private network. Use a private network whenever possible.
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