Migrate Remote Desktop Services CALs

This article describes the steps to migrate your Remote Desktop Services (RDS) Client Access Licenses (CAL’s) to another server. Keep in mind that you need administrator permissions to complete this task.

Confirm RDS CAL connection method

1. Log in to your new Remote Desktop License Server.
2. Navigate to Administrative Tools > Remote Desktop Licensing Manager.
3. Expand All Servers and right-click on the origin server.
4. Select Properties and look for the Connection method.
5. Choose the connection method in the drop-down menu or proceed to the migration. Choose from the following three connection methods:
   • Automatic connection (recommended). To perform the migration, the RDS License Server communicates directly with the Microsoft Clearinghouse over outbound TCP port 443.
   • Web browser. Use this method when the RDS License Server does not have internet connectivity. An administrstor completes the migration process by using a browser on a separate device.
   • Telephone. Use this method when you don’t have internet access or you prefer communication over the phone. You can complete the migration process over the phone by talking to a Microsoft representative.

Migrate RDS CALs

After you have identified the Remote Desktop License Server connection method, complete the migration using the following instructions:

1. Under Remote Desktop Licensing Manager, right-click on the origin server and select Manage Licenses. If the option is greyed out, you might still need to activate the new License Server.

2. Select Migrate RDS CALs from another license server to this license server and one of the options below:

   • This license server is replacing the source license server.. If you choose this option, you see a prompt for the source server’s IP address or hostname. If the server is not available on the network, you need to confirm the Operating System and the license server ID of the source server.

   • The source license server is no longer functioning. To choose this option, you need to specify an Operating System and the license server ID of the source server.

     Note: If the source server cannot be contacted, you need to confirm that you will remove the RDS CALs manually from the source license server after the wizard has completed.

3. After completion, you are directed to Obtain Client License Key Pack page.

4. Complete the migration according to the connection method:

• Automatic connection method

  • On the License Program Page, select the program used to purchase the RDS license.
  • Fill out the agreement number, license code, or license number.
  • Follow the wizard, and the server automatically connects to the Microsoft Clearinghouse to complete your request.

• Web browser method

  • Follow the link on the Obtain Client License Key Pack page. You can use the link on any device with internet connectivity.
  • On the website, navigate to Select Option > Manage CALs.
  • Fill in the required information, such as license program, reason for migration, and your company information.
  • Provide the agreement number, license code, or license number provided after purchase.
  • When you receive a license key pack ID, enter it on your new RDS license server to complete the migration.

• Telephone method

  • Call the number listed on the Obtain Client License Key Pack page.
  • Provide the information regarding your license program to the Microsoft Representative.
  • Upon completion, the representative gives you a license key pack ID.
  • Enter the ID on the new RDS license server to complete the migration.