Last updated on: 2018-10-26
Authored by: David Hendler
This article provides quick answers to common questions about seamless single sign-on (SSO) between the MyRackspace Portal and the Rackspace Cloud Control Panel.
Seamless SSO enables dedicated customers to manage their public cloud environments through a single sign-on. After you log in to the MyRackspace Portal, you can seamlessly move between your dedicated account and the cloud accounts that are linked to it.
Seamless SSO is integrated into Rackspace products to the greatest extent possible. When you navigate Cloud accounts in the MyRackspace Portal, hyperlinks for products such as Cloud Servers, Cloud Networks, and Cloud DNS take you to the Cloud Control Panel, where you are logged in automatically.
If you do not want a user to have seamless SSO access to a linked Cloud account, you can remove user permissions for that account. To manage user permissions in the MyRackspace Portal, navigate to Account > Permissions > Assign by Product.
Your permissions are based on your access level for the Cloud account that you are trying to access.
Cloud Control Panel
User permissions for seamless SSO map directly to the user’s Cloud account permission settings. The MyRackspace Portal enables you to view permissions by user or by product.
View permissions by user
The following image shows how to view permissions by user in MyRackspace:
View permissions by product
The following image shows how to view permissions by product in MyRackspace:
Yes. To link back to MyRackspace, click the Back to MyRackspace link in the upper-left corner of the Cloud Control Panel.
No, not at this time.
No, not at this time. Tickets, billing, and users are currently managed separately in the respective interfaces.
With the introduction of this new functionality, one of the features that is no longer available is the ability to edit Cloud Server metadata through a user interface (such as MyRackspace). In lieu of this functionality, the following options are available:
Seamless SSO has the following limitations:
To access these features, log out, and then log in to the Cloud Control Panel directly with your cloud credentials.
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