Pre-go-live activities

Before you go live with your application, you work with the RAS Digital Experience team to:

  • Establish your implementation objectives and timeline

  • Identify the applications and transactions that you want to monitor

  • Define alerts

  • Write a runbook that outlines the actions that the RAS Digital Experience team takes when an alert is triggered

Your work in the pre-go-live phase of your implementation ensures that you don’t need to delay your go-live date and that you transition smoothly into the post-go-live phase of your project.