Before you go live with your application, you work with the RAS Digital Experience team to:
Establish your implementation objectives and timeline
Identify the applications and transactions that you want to monitor
Write a runbook that outlines the actions that the RAS Digital Experience team takes when an alert is triggered
Your work in the pre-go-live phase of your implementation ensures that you don’t need to delay your go-live date and that you transition smoothly into the post-go-live phase of your project.