Rackspace Colocation Customer Guide¶

Last updated: December 11, 2020

Rackspace Technology Colocation allows you to secure the infrastructure you own within Rackspace Technology™ data centers. This eliminates the costs associated with operating and managing a data center of your own and brings hardware within reach of global multi-cloud networks. These services are available in North America, Europe, the Middle East, Africa (EMEA), Asia Pacific, and Japan (APJ). Customers retain management of their hardware, but we offer Smart Hands as a complimentary service that provides colocation customers access to a highly trained team of technicians and engineers available 24x7x365 for routine physical tasks.

This guide contains the following sections:

• Rackspace Colocation Migration Services
• Hardware Installation
• Portal navigation
• Billing
• Datacenter access and training
• Colocation Support
• Blended bandwidth for Rackspace Colocation
• Rackconnet for Rackspace Colocation