Last updated on: 2020-11-27
Authored by: Bekki Bolthouse
Sometimes, an email alert isn’t enough. If you are on call, on the go, or far from Wi-Fi, mobile alerts are a necessity. For the most critical problems, you can set up notifications from multiple form factors, combining SMS with our other notification types.
As a Rackspace Monitoring customer, you can now leverage unlimited SMS worldwide at no additional cost. SMS alerting has the following advantages:
If you are not yet using Rackspace Monitoring, sign up at no cost on the Rackspace website.
You configure SMS alerts for your account by adding one or more new notifications through the raxmon CLI. You can add SMS alerts to an existing notification plan, or you can create a new one. Be sure to attach the notification plan to one or more alarms. For step-by-step guidance, see the tutorial on setting up notifications and notification plans in the Rackspace Monitoring Getting Started Guide.
Note: You can create alarms and notifications in any order, but to create a new notification plan, you need to create a notification first.
If you receive too many texts, or you don’t want to get alerts during a maintenance period, you can perform the following actions:
STOPto any text. This action stops all SMS alerts for that phone number for all alarms.
The SMS alerting functionality is available to US and UK Rackspace Monitoring customers.
Complete API documentation for Rackspace Monitoring
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