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Cloud Feeds FAQ

Last updated on:  2021-05-20

Authored by:  David Hendler


Get quick answers to common questions about the Rackspace Cloud Feeds service.

Who can use Cloud Feeds?

All Rackspace customers with a Cloud services account can use Cloud Feeds.

How much does Cloud Feeds cost?

Cloud Feeds is available at no charge.

How do I grant access to Cloud Feeds?

For information about how to add Cloud Feeds to individual users on your Cloud account, see Cloud Feeds overview.

What can I use Cloud Feeds for?

Cloud Feeds has limited functionality and event notifications.

The following table shows the kind of information, in the form of events, that you can receive for various Rackspace Cloud services.

Service Feed name Events
Cloud Backup /backup/events Bandwidth Usage, License Usage, Storage Usage
Cloud Big Data /bigdata/events Hadoop Cluster Usage
Cloud Block Storage /cbs/events Volume Usage
Cloud Databases /dbaas/events Database Memory and Disk Usage
Cloud DNS /dns/events Domain Create and Delete Events
Cloud Files /files/events Bandwidth Usage, Storage Usage
Identity /identity/events User Status Events
Cloud Load Balancers /lbaas/events Load Balancer, Usage System, Status Events
Cloud Monitoring /monitoring/events Monitoring Usage
Cloud Queues /queues/events Bandwidth Usage, System Usage
Cloud Servers. /servers/events Bandwidth Usage, Server Usage, System Status Events

We store event notifications for up to three days so they can be retrieved when convenient and publish them in XML format. At this time, most events are related to usage, with few system and security events.

Where is Cloud Feeds available?

Cloud Feeds is available in the following regions:

  • Chicago (ORD)
  • Dallas-Fort Worth (DFW)
  • Hong Kong (HKG)
  • London (LON)
  • Northern Virginia (IAD)
  • Sydney (SYD)

What are the Terms of Service?

During the Early Access period, the Cloud Feeds Terms of Service are available at https://www.rackspace.com/information/legal/testterms. When the Early Access Program is over, the Terms of Service reverts to the standard Cloud Terms of Service.

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