Post go-live activities

From the moment you go live with your solution, RAS Digital Experience teams across all shifts are ready to provide ongoing support. Each Digital Experience team has participated in internal knowledge-transfer sessions that educate participants about the particular aspects of your deployment.

At this time, you should have the following:

  • Enabled automatic ticket creation

  • Alert monitors in place

  • A runbook that provides detailed and actionable steps to take for each alert type

From this point forward, the RAS implementation phase is complete, and your environment is being monitored.

Refer to the following sections to ensure that your monitoring solution continues to run smoothly after you go live.