Rackspace Standard and Non-Standard Images

The Cloud Terms refer to Standard and Non-Standard images. This article provides more information about those terms.

Standard Images

Standard Images are all of the Base Images that are supplied by Rackspace for your service level and RackConnect status that have not yet reached end-of-life status.

Non-Standard Images

Any images that are not standard for your account's service level and RackConnect status are non-standard. The following images are considered non-standard images. Note that this list is not exhaustive.

• All imported and exported images
• All end-of-life images
• Any shared images that you receive
• The boot.rackspace.com image and any customer-created images that are
  derived from it

Support for Non-Standard Images

Non-standard images are subject to Rackspace Managed Infrastructure policies. For more information about Rackspace service levels, see the explanation of Rackspace service levels

Pricing

Although there is no separate fee for using Cloud Images, you incur indirect costs for the underlying services that you use.