The Rackspace Ticketing service enables users to create and update tickets for Rackspace using their own ticketing systems. Tickets created in the user’s ticketing system flow to Rackspace’s ticketing systems and vice versa.
This guide is intended to assist software developers who want to develop applications by using the REST application programming interface (API) for the Ticketing service.
To use the information provided here, you should have a general understanding of the service and have access to an installation of it. You should also be familiar with the following technologies:
- RESTful web services
- JSON serialization formats
Use the following links to go directly to user and reference information for the Ticketing service REST API:
- Getting Started
- General API information
- API reference
- Ticketing event feed