General API information

The information in this section is relevant to all operations of the API. For details about specific operations, see the API reference.

The Rackspace Ticketing API is implemented using a RESTful web service interface. Like other Rackspace Cloud services, this service shares a common token-based authentication system that allows seamless access between products and services.

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Note

All requests to authenticate and operate the service are performed using HTTPS on TCP port 443. For authentication instructions, see [Authenticate to Rackspace](ref: ticketing-authenticate-to-rackspace).