Appendix

The following table provide details on billing terms.

ElementsDescriptionSample values
offeringCodeUsed to indicate the offering for which the charges apply. Actual values followed by an explanation are presented.Sample offering codes are:
  • DBAAS - Cloud Databases
  • MAAS - Cloud Monitoring
  • CBS - Cloud Block Storage
  • CBCKUP - Cloud Backup
  • CFILES - Cloud Files
chargeTypeUsed to indicate the type of charge. The supported chargeTypes vary with each offeringCode.Sample charge types are:
  • UPTIME - Instance usage
  • STORAGE - Storage usage
  • NUM_CHKS_HRS - Number of checks per hour
  • STORAGE_BKUPS - Hourly storage usage for backups
itemTypeType of the invoice item.Sample item types are:
  • PRODUCT_CHARGES
  • OTHER_CHARGES
  • SUPPORT_CHARGES
methodIdUnique identifier referring to the method of payment.Example: d35d7160-c3f0-11e2-8b8b-0800200c9a66
methodTypeType of payment method which is used to make the payment.Payment method types:
  • CREDITCARD
  • ACH
  • ECHECK
  • WIRE
  • UKDD
  • NLSEPA
  • CASH
  • CHECK
paymentTermsConditions under which Rackspace completes a sale.Sample payment terms are:
  • NET_30 - 30 days payment term
  • NET_45 - 45 days payment term
unitOfMeasureUsed to indicate the unitOfMeasure that is applicable to the returned quantity. Actual values followed by an explanation are presented.Sample unit of measures are:
  • HRS - Hours
  • MINUTES - Minutes
  • NO_OF_DAYS - Number of days
  • GB - GigaBytes
  • MB - MegaBytes
  • COUNT - Count
  • GB_HRS - GigaByte hours
  • CHKS_HRS - Checks hours
amountDueThe amount due for the billing period when the invoice gets generated.Example: 1500.25
pastDueThe past balance due from the previous month for an invoice.Example: 10.5
currentBalanceThe total balance due for the current billing period including the past due balance.Example: 1510.75
monthlyRecurringRevenueThe average of the last three bills, provided as a guideline for customer expectations (but not an actual bill).Example: 1510.75