Support pin

When a customer calls or chats with Rackspace Support, they must give a 6- digit Support PIN to the Interactive Voice Response (IVR) system or to the Support Racker to verify their identity. When a new user is created, a 6-digit numeric phone PIN is assigned to the user by default. The Support PIN cannot be deleted. However, a user can update their Support PIN by using the Update user information and password operation.

Update your own Support PIN

To update your own Support PIN, use the following operation:

• Update user information and password

Retrieve your own Support PIN

To retrieve your own Support PIN, see the following operations:

• Validate token
• Get user by id
• Authenticate as tenant with token

Unlock your own Support PIN

To unlock your Support PIN, use the following operation:

• Unlock the Support PIN

Reset the Support PIN of another user

To reset the Support PIN of another user, use the following operation:

• Reset the Support PIN

Update user information and password

POST /v2.0/users/{userId}

This operation updates the user information for the account associated with the specified user id. Before you submit the update request, use the Get user by id operation to verify that the user name, email account, and status associated with userId match the account you want to update.

Only include those user data elements that you wish to modify in the request body. For example, if you only need to update the user’s email, for don’t include the other body parameters like id, enabled, or rax-auth:domainId.

ℹ️

Note

• Users who hold the admin role can update users who hold the user role (identity:default) or the admin role > (identity:user-admin) for the same tenant.
• Users with the identity:user-admin or identity:user-manage role can update user information for users within their domain and with the identity:default role
• Administrators can change the default region for another user, but the new value must be one of the regions listed for a Cloud Compute endpoint in the service catalog.
• Only the RAX-AUTH:contactId attribute can be updated for a federated user.
• The RAX-AUTH:phonePin is only returned if the caller is updating their own user account and a Support PIN exists on the account.
• Users with the identity:user-manage-limited can update any sub-users’ email and enabled status within their domain.

This table shows the possible response codes for this operation:

Request

This table shows the header parameters for the request:

This table shows the URI parameters for the request:

This table shows the body parameters for the request:

Example: Update user HTTP request header: XML

POST /v2.0/users/123456 HTTP/1.1  
Host: identity.api.rackspacecloud.com  
Accept: application/xml  
Content-type: application/xml  
X-Auth-Token: eaf8345057414cd397d0543123456789

Example: Update user HTTP request header: JSON

POST /v2.0/users/123456 HTTP/1.1  
Host: identity.api.rackspacecloud.com  
Accept: application/json  
Content-type: application/json  
X-Auth-Token: eaf8345057414cd397d0543123456789

Example: Update user request: XML

<?xml version="1.0" encoding="UTF-8"?>

<user xmlns="http://docs.openstack.org/identity/api/v2.0"
      xmlns:ns2="http://docs.openstack.org/identity/api/ext/OS-KSADM/v1.0"
      xmlns:rax-auth="http://docs.rackspace.com/identity/api/ext/RAX-AUTH/v1.0"
      username="jqsmith"
      enabled="true"
      email="[email protected]"
      RAX-AUTH:contactId="12345">  
</user>

Example: Update user request: JSON

{  
  "user": {  
    "username": "jqsmith",  
    "email": "[email protected]",  
    "enabled": true,  
    "RAX-AUTH:contactId": "1234"  
  }  
}

Example: Update user password HTTP request header: XML

POST /v2.0/users/123456 HTTP/1.1  
Host: identity.api.rackspacecloud.com  
Accept: application/xml  
Content-type: application/xml  
X-Auth-Token: eaf8345057414cd397d0543123456789

Example: Update user password HTTP request header: JSON

POST /v2.0/users/123456 HTTP/1.1  
Host: identity.api.rackspacecloud.com  
Accept: application/xml  
Content-type: application/json  
X-Auth-Token: eaf8345057414cd397d0543123456789

Example: Update user password request: XML

<user username="abc123"
    ns1:password="ungu355ab13"
    xmlns:ns1="http://docs.openstack.org/identity/api/ext/OS-KSADM/v1.0"
    xmlns:ns2="http://docs.openstack.org/identity/api/v2.0" />

Example: Update user password request: JSON

{  
    "user": {  
            "username": "abc123",  
            "OS-KSADM:password":"ungu355ab13"  
        }  
}

Response

Example: Update user information and password: XML response

<?xml version="1.0" encoding="UTF-8"?>

<user xmlns="http://docs.openstack.org/identity/api/v2.0"
      xmlns:ns2="http://docs.openstack.org/identity/api/ext/OS-KSADM/v1.0"
      xmlns:rax-auth="http://docs.rackspace.com/identity/api/ext/RAX-AUTH/v1.0"
      id="123456" username="jqsmith"
      enabled="true"
      email="[email protected]"
      RAX-AUTH:defaultRegion="DFW"
      RAX-AUTH:domainId="5830280"
      RAX-AUTH:phonePin="125897"
      RAX-AUTH:contactId="1234"
      RAX-AUTH:multiFactorEnabled="true" >  
</user>

Example: Update user information and password: JSON response

{  
  "user": {
      "id": "123456",
      "username": "jqsmith",
      "email": "[email protected]",
      "enabled": true,
      "RAX-AUTH:defaultRegion":"DFW",
      "RAX-AUTH:domainId":"5830280",
      "RAX-AUTH:phonePin":"136983",
      "RAX-AUTH:multiFactorEnabled": true,
      "RAX-AUTH:contactId":"1234"
  }  
}

Validate token

GET /v2.0/tokens/{tokenId}

Use the Validate token operation to verify that the specified token is valid and owned by the specified tenant.

In the /tokens/{tokenId} path, valid tokens exist and invalid tokens do not. For application development, use the Validate token operation to make sure that the client submitting the Validate token request can handle an ItemNotFound (404) error for an invalid token.

If the operation is successful, rerun the tenant credentials to return the permissions relevant to a particular client.

Any user can validate their own token. Identity user account administrators and Rackspace administrators can validate the token for any account user.

The validation response includes information about the user associated with the token being validated. The RAX-AUTH:phonePin attribute is only returned if the provided X-Auth-Token matches the token to validate, and the associated user has a Support PIN. The RAX-AUTH:phonePinState is returned for all valid requests.

This table shows the possible response codes for this operation:

Request

This table shows the header parameters for the request:

This table shows the URI parameters for the request:

This table shows the query parameters for the request:

This operation does not accept a request body.

Response

Example: Validate token: XML response

<?xml version="1.0" encoding="UTF-8"?>
<access
  xmlns:os-ksadm="http://docs.openstack.org/identity/api/ext/OS-KSADM/v1.0"
  xmlns="http://docs.openstack.org/identity/api/v2.0">  
  <token id="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "
    expires="2010-11-01T03:32:15-05:00">  
    <tenant id="345" name="My Project" />  
  </token>  
  <user
    xmlns:rax-auth="http://docs.rackspace.com/identity/api/ext/RAX-AUTH/v1.0"
    id="123" username="testuser" rax-auth:defaultRegion="DFW">  
    <roles xmlns="[http://docs.openstack.org/identity/api/v2.0">]();  
      <role id="123" name="compute:admin" />  
      <role id="234" name="object-store:admin" />  
    </roles>  
  </user>  
</access>

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<access
  xmlns="http://docs.openstack.org/identity/api/v2.0"
  xmlns:rax-auth="http://docs.rackspace.com/identity/api/ext/RAX-AUTH/v1.0"
  xmlns:rax-kskey="http://docs.rackspace.com/identity/api/ext/RAX-KSKEY/v1.0"
  xmlns:os-ksec2="http://docs.openstack.org/identity/api/ext/OS-KSEC2/v1.0"
  xmlns:rax-ksqa="http://docs.rackspace.com/identity/api/ext/RAX-KSQA/v1.0"
  xmlns:atom="http://www.w3.org/2005/Atom"
  xmlns:ns7="http://docs.rackspace.com/identity/api/ext/RAX-KSGRP/v1.0"
  xmlns:os-ksadm="http://docs.openstack.org/identity/api/ext/OS-KSADM/v1.0">  
  <token expires="2015-06-28T01:34:29.300Z" id="cd45ad90d8034a1b8d75aa0efa89060b">  
    <tenant name="5830280" id="5830280"/>  
    \<rax-auth:authenticatedBy>  
      \<rax-auth:credential>APIKEY\</rax-auth:credential>  
    \</rax-auth:authenticatedBy>  
  </token>  
  <user rax-auth:phonePin="914737" rax-auth:defaultRegion="SYD" name="maeker12" id="92bb036af5b0467198cded345597f6b4">  
    <roles>  
      <role rax-auth:propagate="false" serviceId="bde1268ebabeeabb70a0e702a4626977c331d5c4" description="Cloud Networks" name="CloudNetworks-Security-Groups" id="88"/>  
      <role rax-auth:propagate="true" tenantId="5830280" serviceId="a45b14e394a57e3fd4e45d59ff3693ead204998b" description="A Role that allows a user access to keystone Service methods" name="compute:default" id="684"/>  
      <role rax-auth:propagate="false" serviceId="bde1268ebabeeabb70a0e702a4626977c331d5c4" description="Default Role." name="identity:default" id="2"/>  
      <role rax-auth:propagate="false" serviceId="bde1268ebabeeabb70a0e702a4626977c331d5c4" description="Admin role for access to all capabilities for all products" name="admin" id="10015034"/>  
    </roles>  
  </user>  
</access>

Example: Validate token: JSON response

{  
    "access": {  
        "token": {  
            "id": "cd45ad90d8034a1b8d75aa0efa123456",  
            "expires": "2015-06-28T01:34:29.300Z",  
            "tenant": {  
                "id": "5830345",  
                "name": "5830345"  
            },  
            "RAX-AUTH:authenticatedBy": [  
                "APIKEY"  
            ]  
        },  
        "user": {  
            "id": "92bb036af5b0467198cded3455123456",  
            "roles": [  
                {  
                    "id": "88",  
                    "serviceId": "bde1268ebabeeabb70a0e702a4626977c331d5c4",  
                    "description": "Cloud Networks",  
                    "name": "CloudNetworks-Security-Groups"  
                },  
                {  
                    "tenantId": "5830345",  
                    "id": "684",  
                    "serviceId": "a45b14e394a57e3fd4e45d59ff3693ead204998b",  
                    "description": "A Role that allows a user access to keystone Service methods",  
                    "name": "compute:default"  
                },  
                {  
                    "id": "2",  
                    "serviceId": "bde1268ebabeeabb70a0e702a4626977c331d5c4",  
                    "description": "Default Role.",  
                    "name": "identity:default"  
                },  
                {  
                    "id": "10015034",  
                    "serviceId": "bde1268ebabeeabb70a0e702a4626977c331d5c4",  
                    "description": "Admin role for access to all capabilities for all products",  
                    "name": "admin"  
                }  
            ],  
            "name": "accountUserName",  
            "RAX-AUTH:defaultRegion": "SYD",  
            "RAX-AUTH:phonePin": "653161",  
            "RAX-AUTH:phonePinState": "ACTIVE"  
        }  
    }  
}

Example: Validate token for impersonation response: JSON

{  
  "access":{  
      "token":{  
          "id":"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",  
          "expires":"2010-11-01T03:32:15-05:00",  
          "tenant":{  
              "id": "yourTenantID",  
              "name": "My Project"  
           }  
       },
  "user":{
      "id":"123",
      "name":"yourUsername",
      "roles":[{
                 "id":"123",
                 "name":"compute:admin"
               },
               {
                 "id":"234",
                 "name":"object-store:admin",
               }
       ]
   },

   "RAX-AUTH:impersonator":{
        "id":"567",
        "name":"impersonator.username",
        "roles":[{
                   "id":"123",
                   "name":"Racker"
                 },
                 {
                    "id":"234",
                    "name":"object-store:admin",
                 }
       ]
   }
  }  
}

Example: Validate Token for Impersonation Response: XML

<?xml version="1.0" encoding="UTF-8"?>

<access xmlns="http://docs.openstack.org/identity/api/v2.0"
    xmlns:RAX-AUTH="http://docs.rackspace.com/identity/api/ext/RAX-AUTH/v1.0">  
    <token id="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
        expires="2010-11-01T03:32:15-05:00">  
        <tenant id="yourTenantID"
            name="My Project" />  
    </token>  
    <user id="123"
        username="yourUserName">  
        <roles xmlns="[http://docs.openstack.org/identity/api/v2.0">]();  
            <role id="123" name="compute:admin" />  
            <role id="234" name="object-store:admin" />  
        </roles>  
    </user>  
    \<RAX-AUTH:impersonator id="567"  
        username="impersonator.UserName">  
        <roles xmlns="[http://docs.openstack.org/identity/api/v2.0">]();  
            <role id="123" name="Racker" />  
            <role id="234" name="object-store:admin" />  
        </roles>  
    \</RAX-AUTH:impersonator>  
</access>

Example: Validate token for Racker response: JSON

{  
  "access": {  
    "token": {  
      "expires": "2013-10-26T14:34:02.255Z",  
      "id": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"  
    },  
    "user": {  
      "RAX-AUTH:defaultRegion": "",  
      "roles": [  
        {  
          "name": "Racker",  
          "description": "Defines a user as being a Racker",  
          "id": "9",  
          "serviceId": "18e7a7032733486cd32f472d7bd58f709ac0d221"  
        }  
      ],  
      "id": "userId"  
    }  
  }  
}

Example: Validate token for Racker response: XML

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<access xmlns="http://docs.openstack.org/identity/api/v2.0"
    xmlns:ns2="http://www.w3.org/2005/Atom"
    xmlns:os-ksadm="http://docs.openstack.org/identity/api/ext/OS-KSADM/v1.0"
    xmlns:rax-ksqa="http://docs.rackspace.com/identity/api/ext/RAX-KSQA/v1.0"
    xmlns:rax-kskey="http://docs.rackspace.com/identity/api/ext/RAX-KSKEY/v1.0"
    xmlns:os-ksec2="http://docs.openstack.org/identity/api/ext/OS-KSEC2/v1.0"
    xmlns:rax-auth="http://docs.rackspace.com/identity/api/ext/RAX-AUTH/v1.0">  
    <token id="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
        expires="2013-11-26T18:08:51.146Z"/>  
    <user id="racerSSOUsername">  
        <roles>  
            <role id="9" name="Racker"
                description="Defines a user as being a Racker"
                serviceId="18e7a7032733486cd32f472d7bd58f709ac0d221"/>  
            <role name="dl_RackUSA"/>  
            <role name="dl_RackGlobal"/>  
            <role name="dl_cloudblock"/>  
            <role name="dl_US Managers"/>  
            <role name="DL_USManagers"/>  
        </roles>  
    </user>  
</access>

Get user by id

GET /v2.0/users/{userId}

This operation returns the following detailed account information for a specific user, by user id: email address, user name, user id, status, default region, and domain id.

ℹ️

Note

If this request is issued by a user holding the admin role (identity:user-admin), the specific user’s information is returned only if that user is associated with the same tenant as the requester’s user-admin token.
If this request is issued by a user holding the user role (identity:default), the response only includes the user account information for the user who submitted the request.
The user’s Support PIN is only returned if the caller is retrieving their own user account.

This table shows the possible response codes for this operation:

Request

This table shows the header and URI parameters for the request:

This operation does not accept a request body.

Response

This table shows the body parameters for the response:

Example: Get user by ID HTTP response header: XML

HTTP/1.1 200 OK  
Content-Type: application/xml

Example: Get user by ID: XML response

<?xml version="1.0" encoding="UTF-8"?>

<user
      xmlns="http://docs.openstack.org/identity/api/v2.0"
      xmlns:rax-auth="http://docs.rackspace.com/identity/api/ext/RAX-AUTH/v1.0"
      xmlns:atom="http://www.w3.org/2005/Atom"
      xmlns:rax-kskey="http://docs.rackspace.com/identity/api/ext/RAX-KSKEY/v1.0"
      xmlns:os-ksec2="http://docs.openstack.org/identity/api/ext/OS-KSEC2/v1.0"
      xmlns:rax-ksqa="http://docs.rackspace.com/identity/api/ext/RAX-KSQA/v1.0"
      xmlns:ns7="http://docs.rackspace.com/identity/api/ext/RAX-KSGRP/v1.0"
      xmlns:os-ksadm="http://docs.openstack.org/identity/api/ext/OS-KSADM/v1.0"
      rax-auth:contactId="1234"
      rax-auth:domainId="5830280"
      rax-auth:defaultRegion="DFW"
      rax-auth:multiFactorEnabled="true"
      rax-auth:multiFactorState="ACTIVE"
      rax-auth:userMultiFactorEnforcementLevel="OPTIONAL"
      rax-auth:passwordExpiration="2018-02-09T13:39:53.685-06:00"
      id="123456"
      username="jqsmith"
      email="[email protected]"
      enabled="true"/>

Example: Get user by ID HTTP response header: JSON

HTTP/1.1 200 OK  
Content-Type: application/json

Example: Get user by ID response: JSON

{  
  "user":  
    {  
      "rax-auth:contactId":"1234"  
      "rax-auth:domainId":"5830280"  
      "id": "123456",  
      "enabled": true,  
      "username": "jqsmith",  
      "email": "[email protected]",  
      "rax-auth:defaultRegion":"DFW",  
      "rax-auth:phonePin":"914737",  
      "rax-auth:phonePinState": "ACTIVE",  
      "rax-auth:multiFactorEnabled":"true",  
      "rax-auth:multiFactorState":"ACTIVE",  
      "rax-auth:userMultiFactorEnforcementLevel":"OPTIONAL"  
      "rax-auth:passwordExpiration":"2018-02-09T13:39:53.685-06:00"  
    }  
}

Authenticate as tenant with token

POST /v2.0/tokens

Identity user administrators can use this operation to authenticate by using a tenant ID or tenant name and a valid token.

Submit the POST token authentication request to the Identity service endpoint URL with a payload of credentials. Use either of the following credentials in the request.

• tenantName and token or
• tenantId and token

If the request includes both the name and ID, the server returns a 400 Bad Request error.

Important

If you authenticate as a tenant, the Service Catalog returned includes only endpoints for the Rackspace Cloud services authorized for that tenant. The exception to this rule is if you specify the mosso (cloud) tenant for which the full service catalog is still returned.

This table shows the possible response codes for this operation:

Request

This table shows the query parameters for the request:

This table shows the body parameters for the request:

Example: Authenticate as tenant with token: XML request

<?xml version="1.0" encoding="UTF-8"?>

<auth xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
 xmlns="http://docs.openstack.org/identity/api/v2.0"
 tenantId="1100111">  
 <token id="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" />  
</auth>

**Example: Authenticate as tenant with token request: JSON**

{  
    "auth": {  
        "tenantId": "1100111",  
        "token": {  
            "id": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"  
        }  
    }  
}

Response

This table shows the body parameters for the response:

Example: Authenticate as tenant with token response XML

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<access
    xmlns:atom="http://www.w3.org/2005/Atom"
    xmlns:rax-auth="http://docs.rackspace.com/identity/api/ext/RAX-AUTH/v1.0"
    xmlns="http://docs.openstack.org/identity/api/v2.0"
    xmlns:ns4="http://docs.rackspace.com/identity/api/ext/RAX-KSGRP/v1.0"
    xmlns:rax-ksqa="http://docs.rackspace.com/identity/api/ext/RAX-KSQA/v1.0"
    xmlns:os-ksadm="http://docs.openstack.org/identity/api/ext/OS-KSADM/v1.0"
    xmlns:rax-kskey="http://docs.rackspace.com/identity/api/ext/RAX-KSKEY/v1.0"
    xmlns:os-ksec2="http://docs.openstack.org/identity/api/ext/OS-KSEC2/v1.0">  
    <token id="d74f592f986e4d6e995853ccf01d25fe" expires="2015-06-05T16:24:57.637Z">  
        <tenant id="123456" name="123456"/>  
        \<rax-auth:authenticatedBy>  
            \<rax-auth:credential>APIKEY\</rax-auth:credential>  
        \</rax-auth:authenticatedBy>  
    </token>  
    <user id="172157" name="yourUserName" rax-auth:defaultRegion="DFW" rax-auth:domainId="123456">  
        <roles>  
            <role id="10000150" name="checkmate" description="Checkmate Access role" rax-auth:propagate="false"/>  
            <role id="5" name="object-store:default" description="A Role that allows a user access to keystone Service methods"
                tenantId="MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f" rax-auth:propagate="true"/>  
            <role id="6" name="compute:default" description="A Role that allows a user access to keystone Service methods"
                tenantId="123456" rax-auth:propagate="true"/>  
            <role id="3" name="identity:user-admin" description="User Admin Role." rax-auth:propagate="false"/>  
        </roles>  
    </user>  
    <serviceCatalog>  
        <service type="volume" name="cloudBlockStorage">  
            <endpoint region="SYD" tenantId="123456" publicURL="[https://syd.blockstorage.api.rackspacecloud.com/v1/123456"/>]();  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.blockstorage.api.rackspacecloud.com/v1/123456"/>]();  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.blockstorage.api.rackspacecloud.com/v1/123456"/>]();  
            <endpoint region="HKG" tenantId="123456" publicURL="[https://hkg.blockstorage.api.rackspacecloud.com/v1/123456"/>]();  
        </service>  
        <service type="image" name="cloudImages">  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.images.api.rackspacecloud.com/v2"/>]();  
            <endpoint region="HKG" tenantId="123456" publicURL="[https://hkg.images.api.rackspacecloud.com/v2"/>]();  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.images.api.rackspacecloud.com/v2"/>]();  
            <endpoint region="SYD" tenantId="123456" publicURL="[https://syd.images.api.rackspacecloud.com/v2"/>]();  
        </service>  
        <service type="rax:queues" name="cloudQueues">  
            <endpoint region="HKG" tenantId="123456" publicURL="https://hkg.queues.api.rackspacecloud.com/v1/123456"
                internalURL="https://snet-hkg.queues.api.rackspacecloud.com/v1/123456"/>  
            <endpoint region="SYD" tenantId="123456" publicURL="https://syd.queues.api.rackspacecloud.com/v1/123456"
                internalURL="https://snet-syd.queues.api.rackspacecloud.com/v1/123456"/>  
            <endpoint region="DFW" tenantId="123456" publicURL="https://dfw.queues.api.rackspacecloud.com/v1/123456"
                internalURL="https://snet-dfw.queues.api.rackspacecloud.com/v1/123456"/>  
            <endpoint region="IAD" tenantId="123456" publicURL="https://iad.queues.api.rackspacecloud.com/v1/123456"
                internalURL="https://snet-iad.queues.api.rackspacecloud.com/v1/123456"/>  
        </service>  
        <service type="rax:bigdata" name="cloudBigData">  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.bigdata.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.bigdata.api.rackspacecloud.com/v1.0/123456"/>]();  
        </service>  
        <service type="orchestration" name="cloudOrchestration">  
            <endpoint region="HKG" tenantId="123456" publicURL="[https://hkg.orchestration.api.rackspacecloud.com/v1/123456"/>]();  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.orchestration.api.rackspacecloud.com/v1/123456"/>]();  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.orchestration.api.rackspacecloud.com/v1/123456"/>]();  
            <endpoint region="SYD" tenantId="123456" publicURL="[https://syd.orchestration.api.rackspacecloud.com/v1/123456"/>]();  
        </service>  
        <service type="compute" name="cloudServersOpenStack">  
            <endpoint region="SYD" tenantId="123456" publicURL="[https://syd.servers.api.rackspacecloud.com/v2/123456">]();  
                <version id="2" info="[https://syd.servers.api.rackspacecloud.com/v2]()" list="[https://syd.servers.api.rackspacecloud.com/"/>]();  
            </endpoint>  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.servers.api.rackspacecloud.com/v2/123456">]();  
                <version id="2" info="[https://dfw.servers.api.rackspacecloud.com/v2]()" list="[https://dfw.servers.api.rackspacecloud.com/"/>]();  
            </endpoint>  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.servers.api.rackspacecloud.com/v2/123456">]();  
                <version id="2" info="[https://iad.servers.api.rackspacecloud.com/v2]()" list="[https://iad.servers.api.rackspacecloud.com/"/>]();  
            </endpoint>  
            <endpoint region="HKG" tenantId="123456" publicURL="[https://hkg.servers.api.rackspacecloud.com/v2/123456">]();  
                <version id="2" info="[https://hkg.servers.api.rackspacecloud.com/v2]()" list="[https://hkg.servers.api.rackspacecloud.com/"/>]();  
            </endpoint>  
        </service>  
        <service type="rax:autoscale" name="autoscale">  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.autoscale.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="HKG" tenantId="123456" publicURL="[https://hkg.autoscale.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.autoscale.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="SYD" tenantId="123456" publicURL="[https://syd.autoscale.api.rackspacecloud.com/v1.0/123456"/>]();  
        </service>  
        <service type="rax:database" name="cloudDatabases">  
            <endpoint region="SYD" tenantId="123456" publicURL="[https://syd.databases.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.databases.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.databases.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="HKG" tenantId="123456" publicURL="[https://hkg.databases.api.rackspacecloud.com/v1.0/123456"/>]();  
        </service>  
        <service type="rax:backup" name="cloudBackup">  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.backup.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="HKG" tenantId="123456" publicURL="[https://hkg.backup.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="SYD" tenantId="123456" publicURL="[https://syd.backup.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.backup.api.rackspacecloud.com/v1.0/123456"/>]();  
        </service>  
        <service type="network" name="cloudNetworks">  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.networks.api.rackspacecloud.com/v2.0"/>]();  
            <endpoint region="LON" tenantId="123456" publicURL="[https://lon.networks.api.rackspacecloud.com/v2.0"/>]();  
            <endpoint region="SYD" tenantId="123456" publicURL="[https://syd.networks.api.rackspacecloud.com/v2.0"/>]();  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.networks.api.rackspacecloud.com/v2.0"/>]();  
            <endpoint region="HKG" tenantId="123456" publicURL="[https://hkg.networks.api.rackspacecloud.com/v2.0"/>]();  
        </service>  
        <service type="rax:cloudmetrics" name="cloudMetrics">  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://global.metrics.api.rackspacecloud.com/v2.0/123456"/>]();  
        </service>  
        <service type="rax:load-balancer" name="cloudLoadBalancers">  
            <endpoint region="SYD" tenantId="123456" publicURL="[https://syd.loadbalancers.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="IAD" tenantId="123456" publicURL="[https://iad.loadbalancers.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="HKG" tenantId="123456" publicURL="[https://hkg.loadbalancers.api.rackspacecloud.com/v1.0/123456"/>]();  
            <endpoint region="DFW" tenantId="123456" publicURL="[https://dfw.loadbalancers.api.rackspacecloud.com/v1.0/123456"/>]();  
        </service>  
        <service type="rax:feeds" name="cloudFeeds">  
            <endpoint region="HKG" tenantId="123456" publicURL="https://hkg.feeds.api.rackspacecloud.com/123456"
                internalURL="https://atom.prod.hkg1.us.ci.rackspace.net/123456"/>  
            <endpoint region="SYD" tenantId="123456" publicURL="https://syd.feeds.api.rackspacecloud.com/123456"
                internalURL="https://atom.prod.syd2.us.ci.rackspace.net/123456"/>  
            <endpoint region="IAD" tenantId="123456" publicURL="https://iad.feeds.api.rackspacecloud.com/123456"
                internalURL="https://atom.prod.iad3.us.ci.rackspace.net/123456"/>  
            <endpoint region="DFW" tenantId="123456" publicURL="https://dfw.feeds.api.rackspacecloud.com/123456"
                internalURL="https://atom.prod.dfw1.us.ci.rackspace.net/123456"/>  
        </service>  
        <service type="rax:monitor" name="cloudMonitoring">  
            <endpoint tenantId="123456" publicURL="[https://monitoring.api.rackspacecloud.com/v1.0/123456"/>]();  
        </service>  
        <service type="rax:dns" name="cloudDNS">  
            <endpoint tenantId="123456" publicURL="[https://dns.api.rackspacecloud.com/v1.0/123456"/>]();  
        </service>  
        <service type="compute" name="cloudServers">  
            <endpoint tenantId="123456" publicURL="[https://servers.api.rackspacecloud.com/v1.0/123456">]();  
                <version id="1.0" info="[https://servers.api.rackspacecloud.com/v1.0]()" list="[https://servers.api.rackspacecloud.com/"/>]();  
            </endpoint>  
        </service>  
        <service type="rax:cdn" name="rackCDN">  
            <endpoint region="DFW" tenantId="123456" publicURL="https://global.cdn.api.rackspacecloud.com/v1.0/123456"
                internalURL="https://global.cdn.api.rackspacecloud.com/v1.0/123456"/>  
        </service>  
        <service type="rax:object-cdn" name="cloudFilesCDN">  
            <endpoint region="DFW" tenantId="MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                publicURL="https://cdn1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"/>  
            <endpoint region="SYD" tenantId="MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                publicURL="https://cdn4.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"/>  
            <endpoint region="HKG" tenantId="MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                publicURL="https://cdn6.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"/>  
            <endpoint region="IAD" tenantId="MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                publicURL="https://cdn5.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"/>  
        </service>  
        <service type="object-store" name="cloudFiles">  
            <endpoint region="DFW" tenantId="MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                publicURL="https://storage101.dfw1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                internalURL="https://snet-storage101.dfw1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"/>  
            <endpoint region="SYD" tenantId="MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                publicURL="https://storage101.syd2.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                internalURL="https://snet-storage101.syd2.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"/>  
            <endpoint region="IAD" tenantId="MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                publicURL="https://storage101.iad3.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                internalURL="https://snet-storage101.iad3.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"/>  
            <endpoint region="HKG" tenantId="MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                publicURL="https://storage101.hkg1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"
                internalURL="https://snet-storage101.hkg1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f"/>  
        </service>  
    </serviceCatalog>  
</access>

Example: Authenticate as tenant with token response JSON

{  
    "access": {  
        "token": {  
            "id": "d74f592f986e4d6e995853ccf0123456",  
            "expires": "2015-06-05T16:24:57.637Z",  
            "tenant": {  
                "id": "123456",  
                "name": "123456"  
            },  
            "RAX-AUTH:authenticatedBy": [  
                "APIKEY"  
            ]  
        },  
        "serviceCatalog": [  
            {  
                "name": "cloudBlockStorage",  
                "endpoints": [  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.blockstorage.api.rackspacecloud.com/v1/123456>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.blockstorage.api.rackspacecloud.com/v1/123456>"  
                    },  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.blockstorage.api.rackspacecloud.com/v1/123456>"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.blockstorage.api.rackspacecloud.com/v1/123456>"  
                    }  
                ],  
                "type": "volume"  
            },  
            {  
                "name": "cloudImages",  
                "endpoints": [  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.images.api.rackspacecloud.com/v2>"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.images.api.rackspacecloud.com/v2>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.images.api.rackspacecloud.com/v2>"  
                    },  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.images.api.rackspacecloud.com/v2>"  
                    }  
                ],  
                "type": "image"  
            },  
            {  
                "name": "cloudQueues",  
                "endpoints": [  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.queues.api.rackspacecloud.com/v1/123456">,  
                        "internalURL": "<https://snet-hkg.queues.api.rackspacecloud.com/v1/123456>"  
                    },  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.queues.api.rackspacecloud.com/v1/123456">,  
                        "internalURL": "<https://snet-syd.queues.api.rackspacecloud.com/v1/123456>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.queues.api.rackspacecloud.com/v1/123456">,  
                        "internalURL": "<https://snet-dfw.queues.api.rackspacecloud.com/v1/123456>"  
                    },  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.queues.api.rackspacecloud.com/v1/123456">,  
                        "internalURL": "<https://snet-iad.queues.api.rackspacecloud.com/v1/123456>"  
                    }  
                ],  
                "type": "rax:queues"  
            },  
            {  
                "name": "cloudBigData",  
                "endpoints": [  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.bigdata.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.bigdata.api.rackspacecloud.com/v1.0/123456>"  
                    }  
                ],  
                "type": "rax:bigdata"  
            },  
            {  
                "name": "cloudOrchestration",  
                "endpoints": [  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.orchestration.api.rackspacecloud.com/v1/123456>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.orchestration.api.rackspacecloud.com/v1/123456>"  
                    },  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.orchestration.api.rackspacecloud.com/v1/123456>"  
                    },  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.orchestration.api.rackspacecloud.com/v1/123456>"  
                    }  
                ],  
                "type": "orchestration"  
            },  
            {  
                "name": "cloudServersOpenStack",  
                "endpoints": [  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.servers.api.rackspacecloud.com/v2/123456">,  
                        "versionInfo": "<https://syd.servers.api.rackspacecloud.com/v2">,  
                        "versionList": "<https://syd.servers.api.rackspacecloud.com/">,  
                        "versionId": "2"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.servers.api.rackspacecloud.com/v2/123456">,  
                        "versionInfo": "<https://dfw.servers.api.rackspacecloud.com/v2">,  
                        "versionList": "<https://dfw.servers.api.rackspacecloud.com/">,  
                        "versionId": "2"  
                    },  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.servers.api.rackspacecloud.com/v2/123456">,  
                        "versionInfo": "<https://iad.servers.api.rackspacecloud.com/v2">,  
                        "versionList": "<https://iad.servers.api.rackspacecloud.com/">,  
                        "versionId": "2"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.servers.api.rackspacecloud.com/v2/123456">,  
                        "versionInfo": "<https://hkg.servers.api.rackspacecloud.com/v2">,  
                        "versionList": "<https://hkg.servers.api.rackspacecloud.com/">,  
                        "versionId": "2"  
                    }  
                ],  
                "type": "compute"  
            },  
            {  
                "name": "autoscale",  
                "endpoints": [  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.autoscale.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.autoscale.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.autoscale.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.autoscale.api.rackspacecloud.com/v1.0/123456>"  
                    }  
                ],  
                "type": "rax:autoscale"  
            },  
            {  
                "name": "cloudDatabases",  
                "endpoints": [  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.databases.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.databases.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.databases.api.rackspacecloud.com/v1.0/123456>"  
                    }  
                ],  
                "type": "rax:database"  
            },  
            {  
                "name": "cloudBackup",  
                "endpoints": [  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.backup.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.backup.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.backup.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.backup.api.rackspacecloud.com/v1.0/123456>"  
                    }  
                ],  
                "type": "rax:backup"  
            },  
            {  
                "name": "cloudNetworks",  
                "endpoints": [  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.networks.api.rackspacecloud.com/v2.0>"  
                    },  
                    {  
                        "region": "LON",  
                        "tenantId": "123456",  
                        "publicURL": "<https://lon.networks.api.rackspacecloud.com/v2.0>"  
                    },  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.networks.api.rackspacecloud.com/v2.0>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.networks.api.rackspacecloud.com/v2.0>"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.networks.api.rackspacecloud.com/v2.0>"  
                    }  
                ],  
                "type": "network"  
            },  
            {  
                "name": "cloudMetrics",  
                "endpoints": [  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://global.metrics.api.rackspacecloud.com/v2.0/123456>"  
                    }  
                ],  
                "type": "rax:cloudmetrics"  
            },  
            {  
                "name": "cloudLoadBalancers",  
                "endpoints": [  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.loadbalancers.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.loadbalancers.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.loadbalancers.api.rackspacecloud.com/v1.0/123456>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.loadbalancers.api.rackspacecloud.com/v1.0/123456>"  
                    }  
                ],  
                "type": "rax:load-balancer"  
            },  
            {  
                "name": "cloudFeeds",  
                "endpoints": [  
                    {  
                        "region": "HKG",  
                        "tenantId": "123456",  
                        "publicURL": "<https://hkg.feeds.api.rackspacecloud.com/123456">,  
                        "internalURL": "<https://atom.prod.hkg1.us.ci.rackspace.net/123456>"  
                    },  
                    {  
                        "region": "SYD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://syd.feeds.api.rackspacecloud.com/123456">,  
                        "internalURL": "<https://atom.prod.syd2.us.ci.rackspace.net/123456>"  
                    },  
                    {  
                        "region": "IAD",  
                        "tenantId": "123456",  
                        "publicURL": "<https://iad.feeds.api.rackspacecloud.com/123456">,  
                        "internalURL": "<https://atom.prod.iad3.us.ci.rackspace.net/123456>"  
                    },  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://dfw.feeds.api.rackspacecloud.com/123456">,  
                        "internalURL": "<https://atom.prod.dfw1.us.ci.rackspace.net/123456>"  
                    }  
                ],  
                "type": "rax:feeds"  
            },  
            {  
                "name": "cloudMonitoring",  
                "endpoints": [  
                    {  
                        "tenantId": "123456",  
                        "publicURL": "<https://monitoring.api.rackspacecloud.com/v1.0/123456>"  
                    }  
                ],  
                "type": "rax:monitor"  
            },  
            {  
                "name": "cloudDNS",  
                "endpoints": [  
                    {  
                        "tenantId": "123456",  
                        "publicURL": "<https://dns.api.rackspacecloud.com/v1.0/123456>"  
                    }  
                ],  
                "type": "rax:dns"  
            },  
            {  
                "name": "cloudServers",  
                "endpoints": [  
                    {  
                        "tenantId": "123456",  
                        "publicURL": "<https://servers.api.rackspacecloud.com/v1.0/123456">,  
                        "versionInfo": "<https://servers.api.rackspacecloud.com/v1.0">,  
                        "versionList": "<https://servers.api.rackspacecloud.com/">,  
                        "versionId": "1.0"  
                    }  
                ],  
                "type": "compute"  
            },  
            {  
                "name": "rackCDN",  
                "endpoints": [  
                    {  
                        "region": "DFW",  
                        "tenantId": "123456",  
                        "publicURL": "<https://global.cdn.api.rackspacecloud.com/v1.0/123456">,  
                        "internalURL": "<https://global.cdn.api.rackspacecloud.com/v1.0/123456>"  
                    }  
                ],  
                "type": "rax:cdn"  
            },  
            {  
                "name": "cloudFilesCDN",  
                "endpoints": [  
                    {  
                        "region": "DFW",  
                        "tenantId": "MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f",  
                        "publicURL": "<https://cdn1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f>"  
                    },  
                    {  
                        "region": "SYD",  
                        "tenantId": "MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f",  
                        "publicURL": "<https://cdn4.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f>"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f",  
                        "publicURL": "<https://cdn6.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f>"  
                    },  
                    {  
                        "region": "IAD",  
                        "tenantId": "MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f",  
                        "publicURL": "<https://cdn5.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f>"  
                    }  
                ],  
                "type": "rax:object-cdn"  
            },  
            {  
                "name": "cloudFiles",  
                "endpoints": [  
                    {  
                        "region": "DFW",  
                        "tenantId": "MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f",  
                        "publicURL": "<https://storage101.dfw1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f">,  
                        "internalURL": "<https://snet-storage101.dfw1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f>"  
                    },  
                    {  
                        "region": "SYD",  
                        "tenantId": "MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f",  
                        "publicURL": "<https://storage101.syd2.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f">,  
                        "internalURL": "<https://snet-storage101.syd2.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f>"  
                    },  
                    {  
                        "region": "IAD",  
                        "tenantId": "MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f",  
                        "publicURL": "<https://storage101.iad3.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f">,  
                        "internalURL": "<https://snet-storage101.iad3.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f>"  
                    },  
                    {  
                        "region": "HKG",  
                        "tenantId": "MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f",  
                        "publicURL": "<https://storage101.hkg1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f">,  
                        "internalURL": "<https://snet-storage101.hkg1.clouddrive.com/v1/MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f>"  
                    }  
                ],  
                "type": "object-store"  
            }  
        ],  
        "user": {  
            "id": "172157",  
            "roles": [  
                {  
                    "id": "10000150",  
                    "description": "Checkmate Access role",  
                    "name": "checkmate"  
                },  
                {  
                    "tenantId": "MossoCloudFS_9c24e3db-52bf-4f26-8dc1-220871796e9f",  
                    "id": "5",  
                    "description": "A Role that allows a user access to keystone Service methods",  
                    "name": "object-store:default"  
                },  
                {  
                    "tenantId": "123456",  
                    "id": "6",  
                    "description": "A Role that allows a user access to keystone Service methods",  
                    "name": "compute:default"  
                },  
                {  
                    "id": "3",  
                    "description": "User Admin Role.",  
                    "name": "identity:user-admin"  
                }  
            ],  
            "name": "yourUserName",  
            "RAX-AUTH:defaultRegion": "DFW",  
            "RAX-AUTH:domainId": "123456"  
            "RAX-AUTH:phonePin": "914737",  
            "RAX-AUTH:phonePinState": "ACTIVE"  
        }  
    }  
}

Unlock the Support PIN

PUT /v2.0/users/{userId}/RAX-AUTH/phone-pin/unlock

Users can unlock their Support PINs by calling this service.

ℹ️

Note

If users try to unlock a Support PIN for any user apart from themselves, the service returns a HTTP 403 response.

The service also gives an error with code HTTP 403 if a user attempts to unlock the their Support PIN when the Support PIN is not in locked state.

The following table shows the possible response codes for this operation:

Request

The following table shows the header parameters for the unlock Support PIN request:

ℹ️

Note

There is no request body for this service.

Response

A successful unlock Support PIN request returns no response body with HTTP 204 status code. Response body is only returned in case service errors.

Example: When attempt is made to unlock a Support PIN which is not in locked state JSON response

{  
    "forbidden": {  
        "code": 403,  
        "message": "User's current Support PIN is not in locked state."  
    }  
}

Example: When invalid user ID is passed in request url JSON response

{  
    "itemNotFound": {  
        "code": 404,  
        "message": "User 12345 not found"  
    }  
}

Reset the Support PIN

POST /v2.0/users/{userId}/RAX-AUTH/phone-pin/reset

Reset the Support PIN for a specific user. Users are not allowed to reset their own Support PINs by calling this service. If a user tries to reset their Support PIN, the service returns a 403 HTTP response.

ℹ️

Note

This service is only available to the following roles:

• identity:user-admin: Can reset the Support PIN for all of the users on the caller’s domain.
• identity:user-manage: Can reset the Support PIN of users in the caller’s domain who have the identity:user-manage role or below.

A successful reset Support PIN request returns no response body with HTTP 204 status code.

The following table shows the possible response codes for this operation:

Request

The following table shows the header parameters for the reset Support PIN request:

The following table shows the request parameters for the reset Support PIN request: