Live chat support for Cloud Office

This article provides steps on how to request live chat Support for Cloud Office Email services.

1. Log in to your Rackspace Customer Portal.

   Note: If you are unable to log in to this portal, try to log in to
   the Cloud Office Control Panel directly and skip to
   step 5.

2. Click the Products drop-down menu.

   

3. Select Cloud Office from the menu.

   

4. You are taken to a new page where you click the black button on the left side labeled
   Open Cloud Office Control Panel.

5. You are now logged in to your Cloud Office Control Panel. Click the button labeled
   Live Chat in the upper-right corner of the screen to begin a support chat session
   with a Cloud Office email expert.