Detailed permissions matrix for support tickets
The permissions matrix for support tickets displays the specific capabilities for the following roles:
- Admin provides full access to create, read, update, and close.
- Observer provides read-only access.
Support tickets
| Capability | Role | Description |
|---|---|---|
| List tickets | Observer, Admin | Returns the tickets for the current account. |
| Get ticket by ID | Observer, Admin | Returns the specific ticket. |
| Create ticket | Admin | Submits a ticket for the current account. |
| Update ticket | Admin | Updates the ticket for the current account. |
| Close ticket | Admin | Closes the ticket for the current account. |
Related articles
Role-Based Access Control (RBAC) permissions matrix for Cloud Hosting
Updated about 1 year ago