Microsoft Exchange public folders

Public folders are a feature of Microsoft Exchange that are used to
share information with others within your organization. Public folder
administrators can set privileges for users to access a folder, or the
folder can be made available to everyone within your organization.
Public folders can contain contacts, calendar items, messages, journal
entries, or notes.

This article provides instructions for working with public folders in a
hosted Microsoft Exchange
environment:

Enable public folders from within the control panel

  1. Log in to your Cloud Office Control Panel and select Microsoft
    Exchange
    from the Go To Section menu.

  2. Select the Enable Public Folder link to set up your
    public folder.

  3. Select an administrator for your public folders by selecting any
    mailbox in your control panel and the Public folder admin option
    at the bottom.

Note: After public folders are enabled, setup takes about 3 to 5
minutes to complete. You must close and reopen Outlook to see your new
public folder.

Access your public folders within your email client

You can access public folders from email clients on both Windows and
Mac. Following are instructions for accessing public folders through
Outlook and Entourage.

Outlook 2003, 2007, 2010 for Windows

  1. Open Outlook and log in to your email account.

  2. In the navigation pane, click the Folder List icon.

  3. Expand Public Folders > All Public Folders, the root
    folder, and your domain.

Outlook 2011 for Mac

  1. Open Outlook 2011 and log in to your email account.

  2. From the Tools menu, select Public Folders.
    Within the folder browser, select the root folder and your domain.

Entourage 2008

  1. Open Entourage and log in to your email account.

  2. In the navigation pane, expand Public Folders, All Public
    Folders
    , the root folder, and your domain.

Add folders to your public folders and assign permissions

When you create a public folder, you can assign permissions to limit
how much access others have to that folder.

Create a public folder:

  1. Open Outlook and log in to your email account.

  2. In the navigation pane, click the Folder List icon.

  3. Expand Public Folders, All Public Folders, the root folder,
    and your domain.

  4. Right-click on your domain and select New Folder.

Assign permissions to a public folder

  1. Right-click the folder and select Properties.

  2. Click the Permissions tab.

  3. Click Add, select the member you want to grant permission, and
    then click Add again.

  4. Select the permission type that will work best for the user.

For a list of available roles and permissions, see Public folder permissions for Exchange.

Note: You might see a few groups on the Permissions tab, and
that is normal. It is important to leave these groups intact so that we
can help you if you need help. There are also two special groups
called FolderAdmins and FolderUsers. These groups allow you to
set permissions for all of your public folder administrators or users at
once.