Manually configure Outlook 2011 for email hosted on Exchange 2007

This article describes how to set up your
Microsoft Exchange 2007 mailbox
to work with your
Microsoft Outlook 2011 email client.

  1. Login to your user control panel
    (cp.rackspace.com/usercp). Under
    the Client Setup section, select Outlook 2011. This will
    contain some information that you need to set up your account.

  2. Open Outlook and, from the Outlook drop-down menu,
    select Preferences. In the Outlook Preferences menu,
    select Accounts.

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  3. On the Accounts screen, select Exchange Account.

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  4. Enter the following information:

    • Email address - enter your entire email address
      (for example, [email protected]).

    • Method - select User Name and Password.

    • Username - enter your entire email address
      (for example, [email protected]).

    • Password - enter the password associated with your email address.

    • Server - Enter the Exchange Web Server (EWS) address from your
      Outlook 2011 Setup Guide.

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  5. Select Add Account and confirm that the amber-colored dot next to the
    account name turns from an amber color to a solid green color. (this may take a
    moment). Close all windows and you're done!

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Note: The amber dot may take a minute or two to change from amber to
green; if it doesn't change, check the accounts settings and password and make
sure you're using the correct EWS server address.

Note: If you already
have email on the server, your email will slowly begin to populate your
inbox. This can take some time depending on how much data you have.