Manually configure iOS devices for email hosted on Exchange 2013
Last updated on: 2020-12-07
Authored by: Mawutor Amesawu
This article describes how to configure a Microsoft® Exchange® 2013 account on your Apple® iOS® 14.1 device.
Note: The images in this article show iPhone® 5 running iOS 14.1. Although screens on other iOS devices differ, the process is similar. For more modern iOS versions, refer to the Cloud Office Email Help Tool for instructions.
Your account administrator must verify that an ActiveSync® license is attached to your account in the Cloud Control Panel. If any Internet connectivity issues prevent you from successfully setting up Exchange, contact your wireless provider or Internet Service Provider (ISP).
On the home screen of your device, tap Settings > Mail, Contacts, Calendars > Add Account.
Tap Exchange and enter your email address, password, and an optional description.
Tap Next and select Configure Manually.
Tap on the Server field and enter mex06.emailsrvr.com. Leave the Domain field blank and tap Next.
Select the services that you want to synchronize from the Exchange server and tap Save.
You have successfully added your Exchange email account on your iOS device.
If you still have issues connecting, refer to the troubleshooting information available on the Cloud Office Email Help Tool.
Note: Depending on the mailbox size, it might take some time before your information displays on your device.