Transfer data from IMAP or POP to Exchange

Your previous email system may have used Internet Message Access Protocol (IMAP)
or Post Office Protocol (POP).
You can transfer
your IMAP or POP data into your new Rackspace Microsoft Exchange
account. To do that, choose the protocol you are transferring from and follow
those instructions below.

Transfer from IMAP to Exchange

This is how to transfer
your IMAP data into your new Rackspace Microsoft Exchange
account:

  1. First, download all
    your email data from your IMAP account. To do this, select
    Tools, scroll down to Send/Receive, Send/Receive
    Settings
    and then select Define Send/Receive
    Groups
    .

  2. Next, select the group that contains your IMAP
    account, and then select Edit. Under Accounts, select your
    IMAP account.

  3. In the list, select the check box for each folder
    you want to include when checking e-mail, and then select Download
    complete item including attachments
    .

  4. Next, from your Folder List, right-click
    on Personal Folders, select Properties and then
    the Advanced button.

    {{}}

  5. Highlight all the text in the Filename box to
    copy the text and then select Cancel.

    {{}}

    Note: Paste your copied text into a Notepad or Word
    document since you will need this text in a later step.

  6. Select Import from another program or file,
    and then select the Next button. Next, select Personal Folder
    File
    (.pst), and then select
    the Next button.

    {{}}
    {{}}

  7. In the File to Import box, paste the path to
    your .pst file an select the Next button.

    {{}}

  8. Select the top folder you want to import, and be
    sure to select the Include
    subfolders
    box. Next,
    select the Import items into the same folder button and in
    the drop-down box, select the Exchange mailbox into which you want
    to import your data to and then
    select Finish.

    {{}}

Note: Your
import may take some time to finish depending on the size of the .PST file.

Transfer from POP to Exchange

This is how to transfer
your POP data into your new Rackspace Microsoft Exchange
account:

  1. From the Folder List, right-click
    on Personal Folders, select Properties and then
    the Advanced button.

    {{}}

  2. Highlight all the text in the Filename box to
    copy the text and then select Cancel.

    {{}}

    Note: Paste your copied text into a Notepad or Word
    doc since you will need this text in a future step.

  3. Select Import from another program or file,
    and then select the Next button. Next, select Personal Folder
    File
    (.pst), and then select
    the Next button.

    {{}}
    {{}}

  4. In the File to Import box, paste the path to
    your .pst file an select the Next button.

    {{}}

  5. Select the top folder you want to import, and be
    sure to select the Include
    subfolders
    box. Next,
    select the Import items into the same folder button
    and in
    the drop-down box, select the Exchange mailbox into which you want
    to import your data. Then
    select Finish.

    {{}}

Note: Your
import may take some time to finish depending on the size of the .PST
File.