Microsoft Exchange FAQ
Last updated on: 2020-12-03
Authored by: Rackspace Support
The maximum size for an attachment in the Microsoft® Exchange® environment is 50 MB.
Public folders are a feature of Microsoft Exchange that you can use to share information with others within your organization. Public folder administrators can set privileges for users to access a folder, or they can make the folder available to everyone within your organization. Public folders contain contacts, calendar items, messages, journal entries, or notes. For more information, see Microsoft Exchange public folders.
Your administrator adds a Blackberry® or Activesync license through the Cloud Office Control Panel. To learn more about adding the license, see Adding An Activesync/BES license.
For Cloud Office system status verification, use the following link: Cloud Office system status.
No worries! Just call our main support line at 1-800-961-4454 so we can direct you to your dedicated support team for help.
Log into the Cloud Office Control Panel, and on the right-hand side under My Account, select Manage Administrators. Now select Add Administrator and fill out the information on the next page.
Notify your newly created administrator of their new responsibilities. You may have a maximum of three administrators per account.
Log into the Cloud Office Control Panel, navigate to Support at the bottom and select View/Create Ticket. To create a new ticket, select Create New Ticket and fill out the information describing your request or issue. Then, submit the ticket. You can also view a history of your most recent tickets.