GOSS Spheres of Support#

This section lists the areas of the Guest OS Services (GOSS) that are considered managed by Rackspace, and the areas that require you to manage them.

Rackspace Managed#

  • Ensures that the GOSS VM indexing and automation processes are functional and available

  • Ensures successful enrollment of VMs

  • Configures enrolled VMs for the services indicated in the enrollment process

  • Monitors the GOSS proxy VM for availability

  • Monitors GOSS automation systems for availability

  • Troubleshoots and remediates any failed VM Indexing or Enrollment processes

Customer Managed#

  • Creates VMs

  • Requests VM enrollment in GOSS, as needed

  • Ensures that VMs being enrolled meet the requirements for enrollment